Analysis Skills, Biomedical Engineering, Cognitive Psychology, Communication Skills, Cross-Functional, Customer Acquisition, Customer Relations, Diabetes, Ergonomics, Human Factors, Medical Equipment, Needs Assessment, Performance Analysis, Presentation/Verbal Skills, Product Design, Product Development, Product Lifecycle, Product Management, Product Strategy, Product Support, Product Testing, Prototyping, Regulations, Research & Development (R&D), Risk Analysis, Team Player, Technical Leadership, Testing, Time Management, Usability Engineering, Usability Testing, User Interface Design, Writing Skills
Duration:12+ months
Position Overview:
Senior level Human Factors Engineer (8–10 years) supporting diabetes care product development. Leads human factors strategy, usability research, and HF deliverables across the hardware–software product lifecycle. Applies user centered design principles, conducts usability testing from early prototypes through validation, and synthesizes data into actionable insights. Works cross functionally with R&D, Design, Product Management, Regulatory, and Quality to ensure solutions meet user needs and regulatory standards. Requires strong communication, executive presence, and autonomous work style.
Skills
- Proven ability to work with multidisciplinary teams that may include other human factors experts
- Proven ability to interface with customers in a highly professional manner
- Proven ability to apply user-centered design and human factors/usability engineering principles to product research, development, and design; experience in medical device development
- Proven ability to quickly assimilate advanced domain knowledge and guide program teams on Human Factors strategy, HF deliverables for program scope, research strategy across the product development lifecycle and successful deliverable completion within project timelines
- Excellent verbal and written communication and presentation skills
- Team player: navigates complexity of advocating for user needs while building relationships within program teams
Education
- M.S. degree in Human Factors Engineering or Cognitive Psychology or M.S. degree in Biomedical Engineering with extensive human factors coursework
Duties
Experienced R&D Engineer- Human Factors to apply human factors and ergonomics expertise to the definition, design, and evaluation of products within the R&D division of Diabetes Care; apply knowledge of human factors principles (human performance and limitations – perceptual, cognitive, motor skills, anthropomorphic) and techniques (knowledge acquisition, user-interface design, usability evaluation) to diabetes care systems product development;
Deliverables include, but are not limited to:
- Usability engineering files
- Task analyses
- Usability risk analyses
- Usability testing throughout the product development process, from formative testing of early prototypes through usability validation of final designs
- Design Client methods to understand breadth of user performance and expectations
- Identify meaningful unmet needs and design opportunities
- Influence program teams to respond to study findings and improve overall product solution to adequately meet user needs
- Develop collaborative working relationships with other functions across the organization, including but not limited to the following:
- Work with Design, Product Management, Tech Leadership to advocate for user needs and capabilities and refine product definition and detailed design
- Work with regulatory affairs to develop strategies for new product submissions, create submission packages, and respond to questions from regulatory agencies
- Work with design quality to ensure that the company’s usability engineering processes and methodologies meet and surpass the latest expectations of regulatory agencies and provide tangible value for our customers and our business
Key Requirements
- 8–10 years Human Factors/Usability Engineering (medical device preferred; regulated industry required)
- User centered design, usability evaluation, risk/safety analysis experience
- Hardware, software, or service product experience (at least one required; combination ideal)
- Strong HF research background—this is not a design role but a research driven role
- Ability to translate data into insights that influence design and product decisions
- Experience working across product development cycles
- Strong written communication; ability to synthesize findings clearly
- Executive presence for customer/vendor interactions
Top 3 Technical Skills
- Human factors research methodologies
- Human performance analysis (cognitive, perceptual, motor principles)
- Data interpretation and influence on cross functional teams
Additional Expectations
- Advocate for user needs throughout development
- Must have regulated industry experience (medical device ideal; health tech/consumer health acceptable)
- Reliable, autonomous work ethic
Education
- M.S. in Human Factors Engineering, Cognitive Psychology, or Biomedical Engineering (with significant HF course)
About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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