Quote to Cash / CLM Functional Lead

Quote To Cash / CLM Functional Lead

Technology – Quote to Cash is seeking an experienced Functional Lead in implementing CLM products with enterprise clients in our Quote to Cash business. The ideal candidate will work closely with our clients, the vendor team, and our internal delivery teams in developing robust, scalable and flexible solution architectures for various customer projects including designing prototypes, building proof of concepts, and preparing architecture roadmaps.

Typical Daily Snapshot: The Quote to Cash – CLM Functional Lead Project Manager/Functional Lead will be responsible for the following key responsibilities on a day to day basis:

• Define and manage project scope and resource requirements.
• Control project work/time tracking and reporting and deliverables milestones.
• Assess business process needs and identify functional capabilities needed.
• Provide guidance to clients on leading practices and domain expertise.
• Lead client workshops and functional elicitation session.
• Articulate significant gaps between client current state versus desired future state.
• Assist technical leads in perform hands-on solution design, solution architecture, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects.
• Ensure solution is scalable and meets overall business requirements.
• Act as a liaison between Technical team, Functional team, Business Functions, and vendor to drive CLM implementations.
• Be recognized as a functional expert in Contract Management domain.
• Communicate with senior level client resources across product management, sales operations, pricing operations, legal, and order management.
• Communicate with external vendors and conduct joint solution review.
• Provide mentorship and supervise developers.
• Participate in pre-sales activities and internal initiatives as required.

Basic Qualifications:

• Minimum of 3 years of experience in Quote to Cash – CLM implementations.
• Minimum of 3 years of progressive experience in solutioning, discovery and business analysis, project management, and technology implementation in full life-cycle CRM engagements.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years' work experience)

Preferred Qualifications:

• Prior experience working within the Salesforce platform.
• Prior experience with Conga/Apttus or DocuSign/Spring CM or Icertis CLM applications.
• Functional knowledge of contracting, legal processes and workflows.
• Prior experience as a team member of successful software project implementations related to CLM, and experience in the capacity of a Functional Architect in a consulting organization.
• Awareness of web, database, and object oriented software technologies, and salesforce.com / force.com.
• Experience in hands on design, prototyping, development, configurations, testing and other implementation activities.
• Experience in scoping, planning, and presenting project plans.
• Strong technical background, analytical, and problem-solving skills.

Professional Skills:

• Strong communication and interpersonal skills.
• Ability to work collaboratively within a team environment of cross functional and cross vendor teams, and deliver to aggressive timelines.