Automotive Management, Automotive Repair and Maintenance, Automotive Technology, Coaching, Communication Skills, Computer Skills, Corporate Policies, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Emerging Technology, High School Diploma, Leadership, Life Insurance, Maintain Compliance, Maintenance Services, Mathematics, Multitasking, Operations, Organizational Skills, Quality Management, Quality Metrics, Safety Compliance, Safety Process, Safety/Work Safety, Staff Development, Team Lead/Manager, Time Management, Training/Teaching, Vision Plan
Are you ready to have FUN and break up the same old boring work shift? Do you like Halloween Costume & Ugly Sweater Contests, Achievement Luncheons, Football Jersey Days, and MORE? Are you looking for an employer who celebrates your accomplishments and a company that consistently promotes from within? Then New Holland Auto Group is the place for you!
We are looking for a Quickie Lube Manager to lead our award-winning service department team! This leadership role will oversee our Quickie Lube technicians and service advisors while ensuring an exceptional customer experience and efficient day-to-day operations. The ideal candidate will thrive in a fast-paced, professional environment and bring strong leadership, communication, and organizational skills to the team.
Offerings:
- Highly productive, clean, and professional shop
- Continued education and manufacturer training
- Career growth and advancement opportunities
- Shop equipped with the newest technology and equipment
- Supportive and energetic work environment
Responsibilities:
- Manage and oversee daily operations of the Quickie Lube department
- Lead, coach, and motivate Quickie Lube technicians and service advisors
- Ensure a friendly, professional, and efficient service experience for every customer
- Maintain workflow efficiency and ensure timely completion of services
- Communicate directly with customers, advisors, and technicians regarding service status and estimated completion times
- Monitor department productivity, performance, and customer satisfaction
- Assist with training and development of team members
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
- Ensure compliance with all company safety policies and procedures
- Maintain high-quality standards in accordance with dealership and manufacturer expectations
Qualifications:
- Previous automotive service management or leadership experience preferred
- Quick lube or service advisor experience strongly preferred
- Strong leadership and team-building skills
- Excellent customer service and communication skills
- Ability to multitask and perform in a fast-paced environment
- Positive, professional attitude with strong organizational skills
- Ability to learn new technology, repair procedures, and service processes
- High school diploma or equivalent required
- Automotive Technical/Trade School degree preferred
- Math, reading, and basic computer skills
- Professional appearance and strong work ethic
- Valid PA driver's license with a good driving record
Benefits:
- Company Issued Uniforms
- Energetic Work Environment
- Health, Dental, Vision and Life Insurance
- 401K with Company Match
- Paid Time Off
- Advancement within the Department and/or Company
- Employee Vehicle Purchase Program
- Employee Service Discount Program
*In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.