Role: Quickbooks Certified Accountant (Client Onboarding Specialist)Overview:We are hiring for our client who is a cloud-based software solution providing asset management, operationsmanagement, investor management, data analytics, and automation, in real-time dashboards, for companies that own, manage, and lease commercial real estate. The client's product integrates with QuickBooks. The client is headquartered in Cedar Rapids, IA. The position is remote.Ideal CandidateThis person is customer-focused, takes ownership of their tasks, and is results-oriented.Dedication is required to be part of something transformative.The Role:Assist with the onboarding activities of the customers, including data entry of legal documents such as leases and loans, meetings on Zoom with the team and customers, and other software-related tasks as neededAssist with customer service questionsAssist with writing Knowledge Base articles when questions repeatedly come upMust Haves:Experience with QuickBooks Desktop or QuickBooks OnlineExcellent English speaking and writing skillsExcellent customer service skillsStrong technical experience - able to troubleshoot technology issues by themselvesPatience for digging through complex, messy records from our customersAbility to drive projects to completionAttention to detail – both with data and processesAbility to communicate well with customers and internally (written and verbally) on progress and questionsAbility to identify process improvementsTeam player – works closely with other team members to achieve common goalsStrong follow-through skillsSense of urgencyAbility to work effectively remotelyPreferred Skill and Experience:Experience in the real estate industry – owning or managing real estate, banking, realtor/brokerAccounting degreeQuickBooks ProAdvisor CertificationExperience with Zoom, Slack, Google Suite, Smartsheet, HubSpotRemote Requirements:Access to a space that is conducive to customer meetings - meaning a clean, professional background without others in the vicinityMust maintain a consistent remote work location, ensuring stable work hours and avoiding frequent changes in time zonesHigh-speed internet connectionComputer equipment to perform workLocated in Latin America#J-18808-Ljbffr