The QSR Assistant General Manager oversees daily operations at a bustling marketplace quick service location, reporting to the QSR General Manager and supervising staff including service leads, baristas, and sales associates.
Responsibilities include collaborating on management strategies, monitoring budgets to ensure efficiency, and maintaining consistent guest experience standards.
Additional duties involve scheduling, payroll approval, hiring, training, motivating, evaluating, and terminating employees as needed.
They handle incident documentation and resolution, estimate and requisition food, beverage, and supplies, and ensure proper equipment maintenance per health standards.
The role also requires communicating daily shift notes to the GM, supervising cleanliness and repairs, and performing other duties as assigned.