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Quick Service Restaurants (QSR) Assistant General Manager - FUTURE OPPORTUNTIES

Eataly

Boston, MA

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JOB DETAILS
SKILLS
Beverages, Budget Management, Coffee Making, Employee Terminations, Equipment Maintenance/Repair, Fast Food, Food Purchasing, Food and Beverage Industry, Health Department, Housekeeping/Cleaning, Operational Expenditure (OPEX), Operations Management, People Management, Performance Reviews, Purchase Orders, Quality System Requirements (QSR), Restaurant, Sales
LOCATION
Boston, MA
POSTED
4 days ago
Job DescriptionEataly's bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options.The Quick Service Restaurants (QSR) Assistant General Manager oversees the complex day-to-day operations of QSR at a single Eataly location. Reports directly to QSR General Manager and supervises the QSR staff of service leads, baristas, sales associates and stockers.* Collaborates closely with the QSR General Manager on all aspects of management* Monitors budget to ensure efficient operations and that expenditures stay within budget limitations* Ensures guest experience standards are consistently met* Makes schedule and submits payroll for staff with approval of the QSR General Manager* Hires, assigns, trains, motivates, evaluates and terminates employees as necessary* Documents, investigates and resolves employee and guest incidents* Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications* Supervises cleaning and maintenance of equipment and counters according to Department of Health standards, and arranges repairs, contracts and other services when needed* Sends daily shift notes to the QSR General Manager* Performs other duties as required or assigned

About the Company

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Eataly