Gary Crossley Ford is a trusted and locally owned dealership serving the Kansas City area for over 30 years. Our Quick Lane team is dedicated to providing fast, reliable service for customers who need essential vehicle maintenance without the wait. We pride ourselves on honesty, customer satisfaction, and a strong team culture.
Job Description:
As a Quick Lane Service Advisor, you'll be the first point of contact for our Quick Lane customers. You'll greet customers, assess their vehicle service needs, recommend maintenance services, and coordinate with our technician team to ensure timely and quality repairs.
Responsibilities:
Greet Quick Lane customers in a friendly, professional manner
Perform quick vehicle walk-arounds and identify service needs
Communicate service recommendations clearly and confidently
Create accurate repair orders and manage the service workflow
Keep customers informed about their vehicle status and completion times
Collaborate with technicians to ensure smooth operations
Maintain a clean and organized work environment
Qualifications:
Previous experience as a service advisor or in a customer-facing automotive role preferred
Strong communication and organizational skills
Ability to work in a fast-paced, team-oriented environment
Basic automotive knowledge
High school diploma or equivalent
Valid driver's license
What We Offer:
Competitive pay with commissions
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Employee discounts
Ongoing training and career development
Ready to join a fast-growing, customer-focused service team? Apply today and accelerate your career at Gary Crossley Ford!