WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 500 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.
OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
PROGRAM AND LOCATION: VOA is recruiting to fill a full time Maintenance Technician position. This individual's time will be split between the Quarry Oaks and Rolling Oaks Apartments as well as other sites as needed. These Communities provide affordable housing development sponsored by the Department of Housing and Urban Development, providing a safe and secure lifestyle for seniors. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.
Responsibilities:
POSITION SUMMARY:
The Maintenance Worker is responsible for assuring quality, building maintenance, repair, and custodial
upkeep in a safe, non-judgmental manner to all residents. Duties are performed professionally and
compassionately supporting the safety and the integrity of all residents as it relates to the housing site
objectives. Work is also performed in a cost effective and service oriented manner as it relates to
established organizational standards.
OBJECTIVES/ACTIVITIES:
A. Responsible for preventive maintenance of building heating/air conditioning units,
maintenance of interior/exterior common areas, renovating apartments for new residents,
repairing apartment deficiencies as they occur, and general inspection of building
perimeter and facility grounds, and parking areas.
1. Maintain and make repairs, as needed, of the interior and exterior of the building to
meet all county codes and to insure all equipment is in safe working order.
2. Maintain all plumbing and electrical services, i.e., electrical fixtures, lighting, toilets,
sinks, drains, equipment, tools, etc. to be in good working order for apartments and
common areas, i.e. restrooms, laundry facilities, recreation rooms, kitchens, etc.
3. Conduct required inspections of heating/cooling systems and smoke detectors.
4. Provide emergency repairs to assure safety and security of residents and facility.
5. Select, purchase and pick-up repair materials as needed.
6. Responsible for inventory control and utilization of maintenance equipment and
supplies.
7. Maintain accurate records regarding preventive maintenance, service request,
apartment make-ready and periodic inspections.
8. Maintain adequate lighting for interior and exterior of property.
9. Make recommendations to community Administrator on necessary maintenance
repairs, preventive maintenance and property improvements.
10. Schedule maintenance on all equipment based on the manufacturer’s
recommendations.
11. Maintain MSDS manual.
B. Responsible for maintaining facility in a clean, sanitary and presentable manner at all
times.
1. Vacuum and dust interior and exterior common areas and light fixtures daily.
2. Vacuum carpets, sweep and clean floors of vacant units following the make ready
form.
3. Clean public restrooms and laundry rooms daily and check supplies.
4. Wash windows and glass in common areas to include lobby, office and community
rooms on a periodic basis.
5. Sweep wash and wax floors in interior and exterior common areas weekly.
6. Remove trash and debris in interior common areas and offices daily.
7. Participate in the inspection of common areas of hazardous or unsafe condition,
physical damage, or any other form of deterioration and report those conditions to
management.
8. Monitor and requisition cleaning supplies as needed.
9. Assist with other projects as assigned by the Community Administrator.
C. Responsible for all areas of daily communication with administration and to stay in
compliance with company policies.
1. Document and report all resident concerns and/or infractions that can impact the
residence security.
2. Complete all incident reports and logs as required.
3. Secure approval for exceptions to standard policy.
4. Notify management of potential workflow problems and resource needs necessary to
attain performance standards.
5. Adhere to staffing schedules in order to provide adequate/safe staffing coverage and
to accomplish program objectives. This would include weekend on-call coverage.
6. Communicate with on site program staff, Community Administrator, Assistant
Administrator, Services Coordinator, and external county/state/city program
representatives as required.
7. Direct available resources as required.
8. Comprehend and adhere to ethical standards, program philosophy guidelines, and
confidentiality laws.
D. Responsible for the assistance of training and development of new staff.
1. Assist the Community Administrator in the training of new employees as requested
to assure quality work outcomes.
2. Identify appropriate ongoing training for both new and existing staff and report needs
to management.
3. Maintain an above average working knowledge of fire, safety, and health standards to
assure safe work environment for residents and all personnel.
E. Responsible for self-development
1. Continually learn and enhance technical and interpersonal skills.
2. Attend staff meetings/assigned training seminars and complete required
certifications, i.e. CPR, First Aid, etc.
Qualifications:
EDUCATION AND EXPERIENCE:
This position requires demonstrated ability to perform plumbing, electrical, and basic carpentry skills. It
also requires the ability to communicate and comprehend oral and written instructions and to provide
services to clients without ethnic or social prejudices. It requires general knowledge of issues and
challenges unique to seniors, lower economic-status individuals, minorities, and persons with disabilities.
Must have organizational skills, the flexibility to work irregular hours and have the willingness to
function as a team member. Requires at least one year of experience in building maintenance. A valid
California driver’s license and ability to meet organizations insurance carriers guidelines required.
SPECIFIC SKILLS REQUIRED:
A. Must have general building maintenance skills, i.e., building layout, material, and
equipment, as well as the following:
1. Understanding of HVAC, plumbing, general carpentry
2. Ability to identify / understand of structural / mechanical / electrical systems
3. Knowledge of finishes, fixtures and furnishings
B. Routine / preventive maintenance skills, as well as the following:
1. Ability to follow documented instruction / guidelines
2. Understand inspections / scheduling
3. Ability to identify replacement/repair needs beyond normal maintenance
C. Be able to safely operate/ care for:
1. Hand tools
2. Power tools
3. Electrical test equipment
4. Gauges, meters and other measuring devices
5. Other diagnostic test equipment
D. Must have vocational literacy, to create and understand the following:
1. Daily work reports and inventory information
2. Requisitions
E. Must have general analytical and mathematic skills to:
1. Perform simple calculations using “shop math” for linear, spatial and
volumetric measurements
2. Perform accurate calculations for estimated cost of simple projects or providing
service including labor, materials and equipment
PHYSICAL REQUIREMENTS:
Lift and move up to 50 pounds
Physically able to safely maneuver weight distribution of maintenance supplies
Must be capable of climbing extension ladders to access roof and windows to make necessary repairs.
Climb stairs regularly
Stand, walk, bend, stoop, kneel, and sit frequently
Pay Range: USD $20.88 - USD $20.88 /Hr.