Quality Technician

At National Cart Company (NCC), we believe in dignity, integrity, growth, and curiosity -values that shape our culture and drive our success. Our motto, Built to Win, isn't just words to us; it's how we approach every task and challenge. While we can teach you technical skills, we know that embracing these values is what truly makes a difference.

As an essential business, we manufacture industrial metal products used by Fortune 500 companies-think grocery stocking carts, distribution center carts, and cart corrals. Your work here will have a direct impact on products that millions of people rely on every day.

We are currently looking for a Quality Technician to join our team! 

Job Summary: This position reviews quality processes in the plant to determine that adequate quality processes exist and ensures they are being followed. This role is part of the solution when problems are identified. The Quality Lead utilizes training materials to assist Product Category Manager's (PCM) in promoting quality improvements in their areas. The expectation is that this position works to improve the quality of products from beginning (Good documents and Critical to Quality (CTQ) Call Outs) to end (Solid manufacturing processes and execution along with proper shipping packaging) to ensure quality products are received by our customers.

Required Skills/Abilities:

• Previous manufacturing experience is required.
• Must be able to utilize information from engineering drawings to assure product conformance and identify opportunities for improvement.
• Must be able to use inspection tools accurately and have a very high level of attention to detail with strong problem-solving skills.
• Ability to coach associates in a diplomatic manner is required.
• Requires computer skills to collect and report data related to quality performance.
• Assures processes are being followed and quality product is passed to the next process and our customers.

Responsibilities:

• Checks the shipping schedule and audits final product prior to loading.
• Conducts additional audits for new operators.
• Checks the production schedule and conducts first piece inspection (FPI) audits in each production department to ensure:
• Drawings are available at workstations.
• Inspections are being completed by operators and recorded on the drawings or check sheets.
• A check of all CTQs shows compliance, and appropriate inspection labels are used.
• Products inspections occur to make sure products are built in a quality manner with no defects or other issues.
• Documents findings from inspection reviews and take appropriate actions:
• Reports to engineering or Quality Assurance Lead any missing drawings.
• Consults with Associates, Leads, and PCMs about any inspection documentation or workmanship problems.
• Assists with Root Cause/Correct Action on quality issues with appropriate personnel.
• Supports the Shipping department to ensure best practices packaging is followed and all BOM Items are included.
• Audits shipments on dock to make sure the correct product and quantity is pulled.
• Occasionally uses with power/hand tools.
• Performs tasks safely including wearing safety glasses and gloves as described in JHA requirements.
• Assists with special production runs or high-profile products.
• Performs other duties as assigned.
• Adheres to company regulations and embodies NCC's Values.

National Cart Company is proud to offer the following benefits:

• Weekly Pay: Enjoy the convenience of weekly paychecks, ensuring your financial needs are met promptly and regularly.
• Paid Holidays: Celebrate and unwind with 7 paid holidays-New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day-plus a closed day after Thanksgiving to spend quality time with loved ones.
• Monthly Incentive Program: We reward your hard work with a monthly bonus that shows our commitment to valuing your contributions.
• Generous Time Off: Enjoy generous vacation and incentive time so you can recharge and make the most of your time outside of work.
• Earn up to 4 Incentive Days: When you take additional shifts outside your normal schedule in a week, you can earn additional time off.
• Perfect Attendance Rewards: At National Cart Company, we deeply value your commitment to showing up every day, ready to make a difference.
• Health Insurance Support: We cover most of your health insurance premiums, making it easier to stay protected and focused on what matters. We offer three different plan designs to fit your needs.
• Cart Cash Program: Our 'Cart Cash' program grows with your seniority and helps cover group insurance such as dental, vision, and disability-rewarding your loyalty to National Cart.
• Fully Covered Life Insurance: Get added peace of mind with fully covered life insurance that helps protect your future, as well as the future of your loved ones.
• 401(k) Matching: Take advantage of our $1-for-$1 401(k) match up to 5% - starting after 60 days and fully vested after one year - to help you build a solid financial future.
• Annual Profit-Sharing: Share in annual profit-sharing that rewards team success and helps you invest in your future.
• Parental Leave: Welcome new family members with one full week of paternity leave, giving you time to bond and celebrate.
• Career Advancement Opportunities: Grow with us as part of the National Cart family, with exciting pathways to advance your career and build a legacy.
• Cross-Training Opportunities: Build new skills through cross-training that boosts your confidence, strengthens your abilities, and prepares you for future opportunities.
• Team-Building Activities: Build stronger connections with your team through engaging events that encourage collaboration and teamwork.
• Casual Dress Environment: Work comfortably and express your personal style with a relaxed and casual dress code.
• Shift Differentials: At National Cart Company, we know that working non-standard hours shows incredible dedication, and we're excited to reward that commitment with our Shift Differential Program! This program is designed to boost your earnings when you work those essential 2nd or 3rd shifts, making your hard work even more rewarding.
• Seniority Awards: At National Cart Company, we cherish the dedication and loyalty of our Associates. Our Service Awards Program is designed to honor your commitment with cash rewards that grow as your tenure with us does. Thank you for being part of the NCC family!
• AND MORE....