Manufacturing, Resolve Customer Issues
Requirements and Skills:
- Proven experience in a similar role in the manufacturing industry, preferably in elastomer fabrication.
- Strong knowledge of quality assurance methodologies and tools.
- Excellent problem-solving skills and attention to detail.
- Ability to work well in a team and communicate effectively with various departments.
- Proficient in using inspection tools and equipment.
- Ability to lift 25 pounds
Responsibilities:
- Customer Complaint Handling: Act as the primary point of contact for customer quality issues.
- Investigate complaints, identify root causes, and work with cross-functional teams to implement corrective actions.
- Non-Conforming Material Handling: Identify and segregate non-conforming materials.
- Work with the production team to prevent recurrence and coordinate with suppliers for return or replacement as necessary.
- Inspections: Conduct regular inspections of the manufacturing process, from incoming raw material to finished product.
- Use inspection tools and follow quality standards to ensure compliance.
Temp to PermQuality Tech ILocated in Woburn, MA
40 hours per week, Monday thru Friday, 8am – 4:30pm, with ½ hour lunch.
Rate of pay is $22.00 - $25.00 per hour (depending on experience).
The Manufacturing Quality Technician is responsible for ensuring the quality of all products and processes in our elastomer fabrication factory. This includes managing non-conforming materials, handling customer complaints and conducting inspections.
P
PLS Staffing Solutions, Inc