Job Summary The Quality Systems Specialist plays a key role in supporting and maintaining Tucson Dermatology’s ISO 9000–based Quality Management System (QMS). This position is responsible for monitoring compliance across departments, tracking and reporting quality metrics, assisting with internal audits, and ensuring controlled documents, forms, and procedures are accurate, up-to-date, and properly implemented. The ideal candidate is detail-oriented, organized, and proactive, with a strong commitment to process improvement and cross-functional collaboration. This role directly contributes to the practice’s mission of delivering high-quality, standardized, and patient-centered dermatologic care.
Basic Skills
Excellent attention to detail and accuracy in documentation
Strong written and verbal communication skills
Ability to organize and prioritize tasks across multiple departments
Comfortable working independently and collaboratively
Strong critical thinking and problem-solving skills
Ability to follow standardized procedures while identifying opportunities for improvement
Professionalism in handling confidential and sensitive information
Strong time management and follow-through on assignments and audit schedules
Work Context The Quality Systems Specialist works in a collaborative administrative environment and interacts regularly with department managers, clinical staff, front office personnel, and leadership. This position is primarily office-based with occasional walkthroughs or audits in clinical and operational areas. The role requires frequent use of computers, cloud-based systems, audit forms, and shared tracking dashboards. While most tasks follow a set schedule, flexibility is required to respond to audit findings, urgent compliance issues, or project deadlines. The specialist must be comfortable working independently while maintaining consistent communication across departments to uphold Tucson Dermatology’s standards for quality, compliance, and continuous improvement.
Education and Experience 3-5 years in Healthcare Administration, Business, Quality Management, or a related field Preferred: Associate’s or Bachelor's degree in Healthcare Administration, Business, Quality Management, or a related field Knowledge
Working knowledge of ISO 9000 or other quality management frameworks
Understanding of quality control principles, audit processes, and compliance tracking
Familiarity with controlled document management and version control systems
Knowledge of healthcare operations, terminology, and cross-department workflows
Understanding of corrective and preventive action (CAPA) systems
Proficiency in Microsoft Office (Word, Excel, Outlook) and basic dashboard reporting
Experience with electronic systems used for quality or healthcare administration (e.g., EMR, document control software, audit logs)