Quality Supervisor

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Posting date : 05/11/2026 Image Reference : USA14415

Quality Supervisor United States, Maryland, WILLIAMSPORT Permanent / Regular Technical Production On site Apply

Why do we need you ? The Quality Supervisor is responsible for the execution and day-to-day operation of plant-level quality assurance and quality control activities, ensuring adherence to established Quality Management System (QMS) requirements, internal standards, and regulatory guidelines. Working under the Quality & Process Control Manager, this role implements quality processes, supports audit readiness, and ensures consistent application of inspection standards, while supervising inspectors and technicians and partnering with Production and Process teams to maintain process stability and product quality.

Essential Functions:

Team Leadership & Daily Operations

• Supervise, coach, and develop a team of 6 quality inspectors and technicians
• Set daily priorities, manage shift coverage, and ensure strong floor presence
• Reinforce safe work practices and adherence to plant procedures

Quality Assurance & Product Compliance

• Ensure execution of inspection plans, lab testing, and product audits
• Verify compliance to product specifications and inspection (dimensional, visual, color)
• Oversee layered process audits and ensure timely closure of findings
• Maintain calibration systems and ensure inspection equipment readiness

QMS Leadership (ISO & VSI/PEPA)

• Maintain compliance to ISO 9001 Quality Management System requirements
• Ensure adherence to VSI Product Evaluation & Product Accreditation (PEPA) program standards
• Own document control, standard operating procedures, and quality records within the plant
• Ensure control plans, work instructions, and quality standards are current and followed on the floor

Audits & Management Review

• Plan and execute internal audits to ensure QMS effectiveness and compliance
• Serve as primary plant contact for external audits (ISO certification audits, VSI/PEPA audits, and customer audits/visits)
• Drive audit readiness, coordinate audit activities, and ensure timely closure of findings
• Lead or support Management Review meeting, including preparation of quality performance data, audit results, customer feedback, and continuous improvement actions
• Track and report effectiveness of corrective actions from audits and reviews

Problem Solving & Continuous Improvement

• Analyze scrap, rework, and defect trends to identify improvement opportunities
• Lead or support CI initiatives to reduce Cost of Poor Quality (COPQ)
• Participate in PFMEA and control plan development with Production and R&D/NPD teams
• Support product trials, validations, and new product introductions
• Partner with Process Technicians and Engineers to reduce variation and eliminate defects
• Lead structured root cause analysis (5 Why, Fishbone, 8D, etc.)
• Drive containment, corrective, and preventive actions (CAPA)
• Support inspection automation projects

Customer & Compliance Focus

• Support investigation and response to customer complaints and warranty claims
• Ensure compliance with regulatory, internal, and industry requirements
• Drive a culture of "quality at the source" across production teams

Data & Reporting

• Track and report key quality metrics (Yield, claims, scrap, defects, audit scores)
• Maintain accurate documentation aligned with ISO and VSI/PEPA requirements
• Communicate plant quality performance and risks to leadership
• Manage Quality data in MES and other data systems

Leadership & Soft Skills

• Strong presence on the production floor with ability to influence operators and supervisors
• Effective communicator with ability to lead audits and present to leadership
• Highly organized with strong attention to detail and follow-through
• Data-driven and continuous improvement oriented

Is this job for you ?

Required Qualifications

• Bachelors Degree in Engineering or related field
• 5+ years experience as part of a quality manufacturing organization
• 2+ years experience supporting or leading ISO 9001 systems and audits

Additional Qualifications

• Strong knowledge of quality standards ISO9001
• Experience with internal auditing, external audit coordination and management review processes
• Strong project managements skills and problem-solving skills (RCA)
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with codes and legal regulations.
• Demonstrated ability to communicate effectively (written, verbal, presentations, etc.)
• Strong computer skills (MS Office and ERP)
• Ability to travel up to 20%

#LI-KM1

A little more about us Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firms slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the worlds largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com.

To make sure nothing is forgotten Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the national pay range for this position which is $92,000 to $142,000 year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 12 % of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $103,040 to $159,040. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Legal Statement Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the states Pay Transparency laws to the SGNA HR Compliance team at SGNA_HR_Compliance@saint-gobain.com.

Benefits in joining us Employees have the flexibility to choose the benefits that best fit their individual needs:

Health and Wellbeing

• Supporting your wellbeing, to thrive in life and work
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Savings Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection

• Helping to make the future life you want a reality
• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance

Additional Benefits

• Helping shape the experience and impact you want
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot
• Employee Discount Program

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Who are we ? Saint-Gobain designs, manufactures and distributes materials and solutions which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while addressing the challenges of sustainable construction, resource efficiency and climate change.

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