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Quality Supervisor

Sync Staffing, Inc.

Oxnard, CA

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JOB DETAILS
SKILLS
AS 9100, Auditing, Bridge Building, Coaching, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Customer Support/Service, Document Control, Documentation, Follow Through, ISO (International Organization for Standardization), ISO 9001, Leadership, Lift/Move 25 Pounds, Manufacturing, Manufacturing Operations, Office Equipment, Operational Support, Operations Management, Operations Processes, People Management, Performance Analysis, Physical Demands, Problem Solving Skills, Procedure Implementation, Process Improvement, Production Control, Production Support, Quality Assurance, Quality Control, Quality Management, Quality Metrics, Quality Monitoring, Root Cause Analysis, Source Code/Configuration Management (SCM), Supply Chain, Support Documentation, Team Lead/Manager, Time Management, Training/Teaching, Vendor/Supplier Evaluation
LOCATION
Oxnard, CA
POSTED
1 day ago
Job Title Quality Operations Supervisor / Senior Quality Specialist / TBD Department Quality Assurance Reports To Quality Assurance Manager Position Summary The Quality Operations Supervisor is responsible for supporting the day-to-day operations of the Quality Assurance department while driving execution of Quality Management System (QMS) activities across manufacturing operations. This role provides leadership and direction to Quality Inspectors and serves as a key operational resource for customer complaints, CAPA coordination, audit readiness, nonconformance follow-up, training support, and cross-functional quality initiatives. This position acts as a bridge between Quality, Operations, Engineering, Manufacturing, and Supply Chain to support compliance, operational effectiveness, and timely resolution of quality-related issues. The role focuses heavily on operational execution, follow-through, escalation management, and maintaining audit-ready objective evidence within a fast-paced manufacturing environment. Essential Duties and Responsibilities Quality Operations and Team Leadership Supervise and support daily activities of Quality Inspectors and QA support personnel. Coordinate inspection priorities and departmental workload to support production demands and customer requirements. Provide guidance, training, and coaching to QA personnel on quality procedures, inspection methods, and compliance expectations. Support escalation and resolution of quality-related production issues. Monitor departmental effectiveness and identify opportunities for process improvement CAPA, Nonconformance and Customer Complaint Support Coordinate corrective and preventive action (CAPA) activities across departments to ensure timely completion and effectiveness. Support root cause investigations and containment activities related to customer complaints, internal nonconformances, supplier issues, and audit findings. Track corrective action deliverables, due dates, and effectiveness verification activities. Facilitate cross-functional follow-up to ensure closure of assigned actions. Maintain audit-defensible documentation and objective evidence related to investigations and corrective actions. Quality Systems and Compliance Support Support maintenance and continuous improvement of the Quality Management System (QMS) in alignment with ISO 9001, AS9100, ISO 13485, and customer-specific requirements as applicable. Support internal, customer, and third-party audit preparation and coordination activities. Assist with development, revision, control, and implementation of SOPs, procedures, forms, and quality records. Support document control and training coordination activities within company systems. Assist with monitoring quality system metrics and reporting departmental performance indicators. Cross-Functional Coordination Partner with Operations, Engineering, Manufacturing, Supply Chain, and Customer Service teams to drive timely resolution of quality issues. Support communication and follow-up with customers regarding quality-related CAPA, Nonconformance and Customer Complaint Support Coordinate corrective and preventive action (CAPA) activities across departments to ensure timely completion and effectiveness. Support root cause investigations and containment activities related to customer complaints, internal nonconformances, supplier issues, and audit findings. Track corrective action deliverables, due dates, and effectiveness verification activities. Facilitate cross-functional follow-up to ensure closure of assigned actions. Maintain audit-defensible documentation and objective evidence related to investigations and corrective actions. Quality Systems and Compliance Support Support maintenance and continuous improvement of the Quality Management System (QMS) in alignment with ISO 9001, AS9100, ISO 13485, and customer-specif c requirements as applicable. Support internal, customer, and third-party audit preparation and coordination activities. Assist with development, revision, control, and implementation of SOPs, procedures, forms, and quality records. Support document control and training coordination activities within company systems. Assist with monitoring quality system metrics and reporting departmental performance indicators. Cross-Functional Coordination Partner with Operations, Engineering, Manufacturing, Supply Chain, and Customer Service teams to drive timely resolution of quality issues. Support communication and follow-up with customers regarding quality-related Physical Requirements Ability to work in both office and manufacturing environments. Ability to sit, stand, walk, and use standard office and inspection equipment as required. Ability to occasionally lift up to 25 pounds.

About the Company

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Sync Staffing, Inc.