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Quality Project Coordinator

DOCTORS HEALTHCARE PLANS, INC.

Coral Gables, FL

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Contact Management, Database Administration, Detail Oriented, Document Management, Documentation, Employment Contracts, Follow Through, HIPAA (Health Insurance Portability and Accountability Act), Health Plan, Healthcare Administration, Healthcare Effectiveness Data and Information Set (HEDIS), Healthcare Quality, Logistics, Medicaid, Medical Organizations, Medical Records, Medicare, Microsoft Excel, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Pharmacy, Process Improvement, Project Execution, Project Tracking, Project/Program Coordination, Project/Program Management, Provider Relations, Quality Assurance, Quality Management, Status Reports, Time Management, Workflow Analysis
LOCATION
Coral Gables, FL
POSTED
1 day ago
The Quality Project Coordinator supports the execution of quality improvement initiatives by managing project coordination, operational workflows, and administrative functions across the Quality department. This role ensures that projects run efficiently by handling logistics, documentation, tracking, and coordination across teams.
This position also centralizes administrative responsibilities previously distributed across multiple roles, improving efficiency and allowing analysts and leaders to focus on strategic work.

This is not a remote position and will require to work in the office in Coral Gables.

Key Responsibilities:
Project Coordination & Tracking
  • Coordinate timelines, deliverables, and milestones for quality initiatives (HEDIS, QIPs, Stars).
  • Maintain project trackers, logs, and status reports.
  • Follow up with internal teams and vendors on action items to ensure timely completion.
  • Support preparation of QIC and committee materials.
  • Identify potential delays or barriers and escalate issues appropriately
Administrative & Operational Support
  • Maintain and organize quality documentation and files.
  • Manage intake, tracking, and organization of medical records.
  • Perform scanning, indexing, and document management activities.
  • Ensure proper storage and retrieval of records in compliance with HIPAA.
HEDIS & Quality Operations Support
  • Assist with medical record retrieval coordination and tracking.
  • Support outreach scheduling and logistics (providers/members).
  • Maintain provider contact databases and outreach logs.
  • Assist with audit preparation and documentation collection.
Reporting & Documentation
  • Compile reports, meeting materials, and presentations.
  • Document meeting minutes, decisions, and action items.
  • Maintain policies, procedures, and version control.
  • Ensure accuracy, completeness, and consistency of documentation.
Cross-Department Coordination
  • Serve as liaison between Quality, Provider Relations, Pharmacy, and vendors.
  • Ensure smooth communication and follow-through on operational tasks.
  • Coordinate activities across departments to support project execution.
Qualifications:
  • Associate’s or Bachelor’s degree, preferred.
  • 2+ years in healthcare administration, coordination or quality support.
  • 2+ years working for a Medicare Advantage or Medicaid health plan.
  • Strong organizational and project coordination skills with the ability to manage multiple priorities, timelines, and deliverables simultaneously.
  • Demonstrated ability to maintain project trackers, action logs, and status updates with a high level of accuracy and attention to detail.
  • Experience coordinating across teams with the ability to follow up on deliverables and ensure accountability in a professional manner.
  • Ability to identify workflow gaps, risks, or delays and proactively escalate issues.
  • Skilled in supporting projects by facilitating communication, scheduling meetings, and documenting action items and outcomes.
  • Ability to break down complex initiatives into manageable tasks and track progress through completion.
  • Comfortable working with Excel-based trackers, shared documentation platforms, and project coordination tools.
  • Demonstrated ability to adapt to shifting priorities and manage competing deadlines in a fast-paced environment.
  • Experience supporting process improvement efforts and identifying opportunities to streamline workflows.
  • Experience with healthcare operations or quality programs preferred.
  • Proficiency in Excel, Word, and tracking tools.
  • Detail-oriented with strong follow-through.
Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.   

No Third Party Agencies or Submissions Will Be Accepted.   

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP   

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

 

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About the Company

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DOCTORS HEALTHCARE PLANS, INC.