Quality & Performance Improvement Specialist

Quality & Performance Improvement Specialist

Cedar Rapids - Cedar Rapids, IA 52404

Overview

Level: Experienced Position Type: Full Time Job Shift: 1st Shift Education Level: Bachelor's Degree Category: Nonprofit - Social Services

RRTS-Quality & Performance Improvement Specialist

What you will do?

As the Quality & Performance Improvement Specialist you are responsible for ensuring that work performed complies with the contract maintaining a partnership with Quality Service Teams in continually assessing performance of these services. Specific duties include:

• Provide reporting and support to Adoption and Permanency support program.
• Implements and utilizes database management and procedures outlined in the regulatory and legal standards per agency guidelines.
• Identifies and implements quality tools within this service delivery system to manage and produce relevant data for program use.
• Assures accurate and timely entry of data into defined database formats
• Assures compilation, storage, and retrieval of pertinent data working effectively with other departments.
• Reviews reports prior to submitting to project management team to ensure the integrity of the data.
• Provides timely reporting of data, assuring distribution per established standards.
• Provides professional internal customer service in the areas of gathering, compiling, formatting and reporting of data.
• Creates an improvement plan for performance lags.
• Anonymizes client data and shares it with the evaluator and the Leadership Team so that effective data analysis can occur.
• Participates in the system evaluation process and helps to design the data for report out.
• Provides technical and operational support to the local evaluation process.
• Demonstrates knowledge and understanding of the requirements and regulatory standards governing agency work.
• Establishes and maintains quality improvement to assure regulatory compliance.
• Provides proactive support and technical direction to agency personnel to support best practices.

Why Work here?

We are more than a team, we are family! Four Oaks understands the importance of supporting and treating one another as if they were our own family members. We believe in maintaining a healthy work/life balance while providing career paths for everyone. Our organization flourishes in an environment of equal opportunity and fair treatment for all. As a valued team member, you are eligible for:

• Medical, dental & vision insurance
• 401k Retirement plan
• Growth & Advancement opportunities
• Excellent paid leave time package
• 7 Paid holidays
• Flexible Work Schedule
• Business casual work environment
• Educational discounts
• Fitness Center Discounts

Qualifications

Qualifications and Skills:

You need a Bachelor's Degree preferably in Human Resources Management, Business or Social Services plus one year of related experience or an equivalent combination of education and experience to qualify.