Quality Manager

Quality Assurance Manager Summary

Ensures the quality and ISO compliance of products/processes and manages/coordinates the activities of employees engaged in the quality auditing of production or processing of goods. Establishes quality-control guidelines and testing procedures.

DUTIES AND RESPONSIBILITIES

• Quality and ISO Compliance • Ensure company's compliance to Quality & ISO standards. • Represent the company in response to customer quality inquiries, surveys and audits. • Cooperates with other top management personnel in formulating and establishing quality policies and quality goals. • Coordinates functions and operations between departments and recommends solutions to problems or changes in procedures. • Visits and confers with suppliers to assure supply chain quality.

• Product Testing and Verification • Ensures that VPC products (new and existing) are properly verified to meet performance expectations. • Visits and confers with customers to troubleshoot and solve quality issues. • Manages QA testing lab equipment and testing task list. • Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management. • Maintains a working knowledge of government and industry quality assurance codes and standards (Rudimentary understanding- training).

• Continuous Improvement • Leads team in proactively improving quality systems and implementing quality improvements to meet company's quality goals (i.e. scrap $'s and PPM). • Champions the use of a disciplined approach to problem solving (8-D's, MBF's). • Drive SPC data collection and analysis for capability improvement. • Improve company's delivery performance, efficiency, and throughput through the utilization of Lean Principles (Value Stream Mapping, Kanban, and Product Flow). • Participate in QOS process to improve costs. • Champion the development of understanding QOS at all levels.

• Vendor Relations • Communicates problems, significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.

• Application of SPC software • Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

• Directly supervises 4 employees within the Quality department.
• Indirectly supervises 4 employees within the Quality department.

QUALIFICATIONS

• Bachelors Degree (BA) in Engineering or technical field, and/or five to ten years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Office Suite, internet, email, manufacturing software, database software.
• Experience with Net-Insepct preferred