8D, AS 9100, Advanced Product Quality Planning (APQP), Auditing, Capability Maturity Model (CMM), Communication Skills, Corrective Action, File Maintenance, Follow Through, ISO (International Organization for Standardization), ISO 14001, Internal Audit, Lean Manufacturing, People Management, Problem Solving Skills, Process Failure Mode and Effects Analysis (PFMEA), Product Engineering, Production Part Approval Process (PPAP), Quality Assurance, Quality Management, Safety Standards, Sampling Inspection, Six Sigma, Testing, Training/Teaching
This person should maintain quality and safety standards in regard to customer specifications and Burke Porter requirements. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Willing to work outside standard working hours as needed. Education & Experience:
- Bachelor’s Degree
- Certified IATF 16949/AS9100 Auditor preferred
- PPAP
- APQP
- PFMEA
- MSA
- ISO 14001 Certified Auditor preferred
- 5 – 10 years as a Quality Manager
- Experienced Six Sigma problem solving
- Understands Lean Manufacturing practices
- Well versed in LPA’s
Primary skills and responsibilities:
- Directs sampling inspection, and testing (including CMM Layout) of produced/received parts, components, and materials to determine conformance to standard
- Reviews quality problems with management, engineering, inspection personnel and directs actions to correct defects.
- Serves in a key role in making “accept” or “reject” decisions.
- Exemplifies a culture quality-awareness.
- Host customers for audits, react to customer complaints, follow through on all sorting and rework of suspect parts.
- Prepares plans and coordinates activities of the Core Team. Provides training as appropriate.
- Prepares for and represents the company during all quality related audits as the Management Representative which has the ability to resolve quality management issues.
- Responsible for directing, instructing, and organizing the work of the person tasked with supervising the parts sort area.
- Oversee completion of PPAP submissions.
- Maintain file of all revisions for every part produced at the facility.
- Coordinates and approves all sample submissions of new products and engineering changes.
- Maintain excellent communications with customers and outside suppliers at the plant level.
- Supervise the Quality Assurance staff.
- Facilitates corrective action teams (8D, 5-Why, fishbone, …) to address defective quality in all products within the value stream.
- Develop and implement effective and efficient preventive and corrective actions.
- Leads ISO/IATF/AS certification audit activities and hosts auditors of these audits.
- Prepare and manage internal audits to the internal audit plan.
- Lead project launch operations and maintain project timeline from a Quality Assurance view.
- Manage RMA’s and Nonconformance Reports and provides follow-up on both.
- Other responsibilities may be added or assumed based on necessity.