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Quality Manager

Talnt

State College, PA

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JOB DETAILS
SKILLS
8D, American Society for Quality (ASQ), Analysis Skills, Best Practices, Certified Quality Engineer (CQE), Communication Skills, Computer Skills, Computer Systems, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cost Control, Cross-Functional, Customer Satisfaction, Customer/Client Research, Data Analysis, Database Report Tools, ERP (Enterprise Resource Planning), Electronics Manufacturing, External Audit, Failure Mode and Effects Analysis (FMEA), ISO 9001, Industry Standards, Internal Audit, Interpersonal Skills, Leadership, Lean Manufacturing, Lean Six Sigma, Maintain Compliance, Manufacturing, Manufacturing Systems, Material Science, Mentoring, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Validation, Product Lifecycle, Quality Assurance, Quality Management, Quality Metrics, Quality Monitoring, Regulations, Regulatory Compliance, Reliability Engineering, Resolve Customer Issues, Risk Management Framework (RMF), Root Cause Analysis, Statistical Process Control, Statistical Quality Control, Time Management, Track Customer Issues, Training Program, Trend Analysis, United States Department of Energy (DOE), Validation Plan, Writing Skills
LOCATION
State College, PA
POSTED
7 days ago

About the Role:
The Quality Manager, also known as Quality Assurance Manager or QA Manager, is responsible for leading and maintaining a robust quality management system within a manufacturing environment. This role focuses on ISO 9001 compliance, continuous improvement, process optimization, and customer satisfaction. The Quality Manager plays a critical role in ensuring product quality, driving corrective and preventive actions, and supporting cross-functional teams in achieving operational excellence and regulatory compliance.

Responsibilities:

  • Develop, implement, and maintain the Quality Management System in compliance with ISO 9001 standards and industry best practices
  • Lead internal and external audit programs, including customer audits and regulatory inspections
  • Drive corrective and preventive actions, root cause analysis, and nonconformance resolution using methodologies such as CAPA and 8D
  • Collaborate with cross-functional teams including manufacturing, engineering, and design to ensure quality standards are integrated throughout product lifecycle
  • Support design and development activities including design reviews, risk management, validation, verification, and design transfer to production
  • Establish and monitor quality metrics, KPIs, and statistical process control methods such as SPC, SQC, FMEA, and DOE
  • Oversee complaint handling, customer feedback, and product recall processes to ensure timely resolution and continuous improvement
  • Lead and mentor quality technicians and team members, fostering a culture of quality and accountability
  • Implement process validation, process improvement initiatives, and quality training programs across operations
  • Prepare and present reports on quality performance, trends, and system effectiveness to leadership

Qualifications:

  • Bachelor's degree in Engineering, Quality Management, or a related field, or equivalent work experience
  • Minimum 3 years of experience with ISO 9001 quality systems in a manufacturing environment
  • At least 1 year of experience managing or supervising quality personnel
  • Strong knowledge of quality tools and methodologies including SPC, SQC, FMEA, DOE, CAPA, and root cause analysis
  • Experience with MRP or ERP systems in a manufacturing setting
  • Proven ability to lead process improvement initiatives and cross-functional teams
  • Excellent written and verbal communication skills with strong interpersonal abilities
  • Strong analytical, problem-solving, and organizational skills
  • Proficiency with computer systems, data analysis tools, and reporting software

Desired Qualifications:

  • Certification in quality management such as ASQ Certified Quality Manager (CQM) or Certified Quality Engineer (CQE)
  • Experience in advanced manufacturing, electronics, materials science, or high-precision component production
  • Familiarity with regulatory standards and compliance requirements in highly controlled industries
  • Experience with risk management frameworks, validation protocols, and reliability engineering
  • Knowledge of Lean Manufacturing, Six Sigma, or continuous improvement methodologies
  • Demonstrated ability to drive operational excellence and cost reduction initiatives

About the Company

T

Talnt