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Quality Manager

Skookum Educational Programs

Poulsbo, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Communication Skills, Corrective Action, Customer Satisfaction, Customer Support/Service, Disability Insurance, Documentation, Driver's License, Employee Assistance Plan, Fast Food, Government, Government Contracts, Government Requirements, Insurance, Leadership, Maintain Compliance, Military, Operations Management, Organizational Development/Management, Performance Analysis, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Quality Assurance, Quality Management, Quality Monitoring, Regulations, Safety/Work Safety, Scholarship, Security Clearance, Service Delivery, Tuition Fees, United States Military, Wireless Communications, Writing Skills
LOCATION
Poulsbo, WA
POSTED
30+ days ago
Quality Manager

Location: Silverdale, Washington (Bangor)

Type: Exempt

Work Schedule: Full-Time

Compensation: $115,450.00-$121,809.02/annually (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.)

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a Quality Manager at Tessera include:

Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance

Flexible Spending Accounts for both medical and dependent care

11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave

Potential shared earning bonus

Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents

Professional development, certifications, and training opportunities

Verizon wireless discount

Employee Assistance Program (EAP), and an engaging wellness program

Tessera is dedicated to "Creating Opportunities for People with Disabilities" by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees.

Tessera is seeking a detail-driven and decisive Quality Manager (QM) who thrives on precision, compliance, and excellence. In this pivotal role, you'll oversee the full Quality Management System (QMS) for a critical government contract, ensuring every standard, objective, and regulation is met without compromise. You'll safeguard contract compliance, monitor performance, and lead to quality initiatives that keep service delivery at the highest level. If you take pride in enforcing standards, solving problems with a methodical approach, and communicating quality with clarity.

Productivity, workplace safety, customer satisfaction, and the team's success are dependent on the leadership team's efforts. The success of this position will draw from Tessera's leadership competencies: Mission and Values: Safety Leadership; Operations Excellence; Customer Service; and Servant Leadership.

Typical duties include but are not limited to:

Develops, implements, and rigorously enforces a comprehensive Quality Management System (QMS) tailored to the specific requirements of the government contract.

Possess full authority and responsibility for assuring all contract performance objectives, information requirements, and standards are consistently met or exceeded.

Establishes and maintains a direct reporting line to a senior corporate official, ensuring independent quality oversight and decision-making, separate from the Project Manager.

Maintains a consistent on-site presence during the Government's regular working hours to actively monitor and manage quality operations.

Leads to the identification, documentation, and implementation of corrective and preventive actions (CAPAs) to address quality issues.

Conducts regular quality audits, inspections, and reviews to identify potential risks, non-conformances, and areas for improvement.

Prepares, maintains, and submits all required quality-related documentation, reports, and certifications to both internal stakeholders and the Government client.

Drives initiatives for continuous improvement within the QMS and overall contract performance.

Qualifications:

Bachelor's degree in engineering, Maintenance, Quality Systems, or related field (or equivalent combination of education and experience).

5-8 Years of experience in Quality Management or closely related industry.

Must possess a current CMQ/OE (Certified Manager of Quality/Organizational Excellence) certification

Experience in preparing, implementing, and enforcing Quality Management System (QMS) programs on government contracts of similar size, scope, and complexity.

Excellent written and verbal communication skills, with the ability to articulate complex quality concepts to diverse audiences.

Available and able to return to the contract site within two (2) hours of a government request made outside of regular working hours.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.

Must be able to lift and/or move up to 45 pounds.

May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.

Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.

Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance.

Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.

Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.

Date Posted: 03/19/2026

*** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.

Please visit this website for more information: https://www.dhs.gov/real-id.

Per our government contract, 2.7.2.6, "No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished."

To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Tessera is a national non-profit, government contractor that is dedicated to "Creating Opportunities for People with Disabilities" through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process.

If you require an accommodation or support, please contact us at

(360) 475-0756 ext. 349, or emailrecruiting@tessera.org.

Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

Skookum is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin or any other status protected under applicable federal, state, or local laws.

About the Company

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Skookum Educational Programs