Quality Manager

Key Responsibilities

Leadership and Accountability

• Lead the Quality Department and serve as the primary point of contact for all quality-related matters.
• Manage, coach, and develop quality team members to ensure high performance and professional growth.
• Promote a culture of accountability, continuous improvement, and compliance across all departments.

Policy and Procedure Management

• Develop, implement, and maintain company quality policies and procedures.
• Ensure consistent compliance with internal and external quality standards.
• Regularly review and update quality documentation to align with operational and regulatory changes.

ISO Compliance

• Oversee and maintain the company’s ISO certification and ensure adherence to ISO quality management system requirements.
• Lead internal and external ISO audits and drive corrective actions where needed.
• Monitor and report ISO performance indicators to leadership.

Industry Compliance and Approvals

• Ensure company operations and products meet all applicable industry standards, certifications, and customer-specific requirements.
• Manage quality approvals, audits, and compliance documentation for customers and regulatory bodies.

Quality and Safety Metrics

• Develop, implement, and track key performance indicators (KPIs) for quality and safety.
• Analyze trends in quality data to identify areas for improvement and implement corrective and preventive actions.
• Prepare and present regular quality and safety reports to senior management.

Qualifications

• Bachelor’s degree in engineering, Quality Management, or related field (or equivalent experience).
• Minimum of 5 years of experience in a quality management or supervisory role.
• In-depth knowledge of ISO standards and certification processes.
• Strong understanding of industry-specific compliance requirements.
• Excellent leadership, communication, and organizational skills.
• Proficiency with quality management systems (QMS) and data analysis tools.

Core Competencies

• Leadership and team development
• Analytical and problem-solving skills
• Commitment to compliance and continuous improvement
• Strong documentation and reporting abilities
• Excellent interpersonal and communication skills