At Radius Packaging, we put people first-our members and our customers. Our culture is guided by The Radius Way: Champion Positive Change, Act with Integrity, Strive for Excellence, Emphasize Community, and Work Together. These principles shape how we lead, collaborate, and grow together.
We don't just talk about culture-we're recognized for it. Radius Packaging is proud to be honored as:
- Plastics News Processor of the Year - the industry's highest distinction
- Top Workplace by the Milwaukee Journal Sentinel in 2024 and 2025
- Recipient of the Plastics News Excellence in Employee Relations Award
These recognitions reflect our commitment to continuing education, career advancement, employee recognition, and fostering a supportive, engaging work environment.
Celebrating over 53 years of success, Radius Packaging offers more than a job-we offer a community. Through educational resources, committees, clubs, and company-wide events, our members are supported in their professional growth and overall well-being-financial, mental, physical, and emotional. We continuously invest in our people and empower them to pursue their passions at work, at home, and in their communities.
If you're looking for a workplace that values teamwork, innovation, sustainability, and personal growth, Radius Packaging is where you belong.
About the Role
Radius Packaging is seeking a Quality Manager to join our team. This role will report directly to our Director of Quality & EHS. This position is located onsite in New Berlin, WI. We are open to applicants ready to lead, mentor, and elevate a quality function.
This position is critical to maintaining and advancing our Quality and Food Safety systems, driving continuous improvement, and serving as a key customer and internal partner. You will work closely with Operations, Engineering, Customer Service, and Leadership to ensure our products consistently meet customer, regulatory, and food safety expectations.
Key Responsibilities
- Lead and support root cause analysis and corrective actions using 8D and other structured problem‑solving methodologies.
- Serve as a primary customer quality contact, communicating effectively regarding nonconforming product, corrective actions, and continuous improvement initiatives.
- Conduct, support, and respond to internal, customer, and third‑party audits.
- Analyze and report quality and food safety metrics, identifying trends, risks, and opportunities for improvement.
- Actively participate in the Food Safety Team, including maintaining HACCP plans, prerequisite programs, and food safety policies.
- Support new product and process introductions through feasibility reviews, FMEAs, and equipment/process risk assessments.
- Partner cross‑functionally to drive process improvement and defect reduction initiatives.
- Ensure compliance with GMPs, food safety standards, customer requirements, and applicable regulatory expectations.
- Depending on level, lead, mentor, and develop Quality team members, ensuring effective inspection, documentation, and escalation processes.
Qualifications & Experience
- Bachelor's degree preferred (Engineering, Quality, Food Science, or related field).
- 3+ years of quality management experience in a manufacturing environment; packaging, plastics, or food‑contact experience preferred.
- Strong working knowledge of 8D problem solving, including tools such as DOE, fishbone diagrams, and statistical analysis.
- Experience using SPC and statistical quality tools to drive data‑based decisions.
- Familiarity with FSSC 22000 or GFSI‑aligned audits is a plus.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Excellent communication, organization, and time‑management skills with the ability to work effectively across functions.
- A high sense of ownership, urgency, and commitment to continuous improvement.
Why You'll Want to Work Here
Radius Packaging offers a competitive total rewards package, including:
- Medical, dental, and vision insurance
- Vacation and company‑paid holidays
- 401(k) with company match
- Bonus potential
- Company‑paid life insurance and disability coverage
- Health Savings Accounts (HSA) and FSA options (health & dependent care)
- Ongoing training and professional development
- Employee referral bonus program