The Quality Manager oversees and maintains quality standards by implementing and enforcing processes, policies, and procedures.
They handle internal and external complaint resolution, audits, and ensure smooth operations at the Wakefield, MA facility.
Key responsibilities include reviewing SOPs, coordinating audits, ensuring compliance, investigating risks and complaints, and leading corrective actions.
The role involves collaborating with production managers to enhance product quality, analyzing data to identify issues, driving improvement initiatives, and leading quality teams and training efforts.
Candidates need a high school diploma or G.E.D., 5+ years manufacturing experience, 3+ years in a supervisory role, strong communication skills, problem-solving ability, and knowledge of quality standards.
Preferred qualifications include professional certifications like Six Sigma or ISO.