Quality Manager

Description

The Quality Manager is a key member of the region leadership team responsible for leading the Quality Management System (QMS) and driving a culture of quality, accountability, and continuous improvement across operations. This role is accountable for overall product quality performance across Fort Worth and Houston manufacturing sites and the Amarillo distribution center. The Quality Manager ensures effective prevention, identification, and resolution of quality issues through disciplined root cause analysis and corrective action. Partnering cross-functionally with Operations, Sales, Supply Chain, and customers, this leader drives sustainable improvements, strengthens customer confidence, and ensures compliance with all regulatory and certification requirements. The role also leads audits, quality systems, and data-driven performance reporting to protect and enhance the company's brand.

This position reports to the General Manager and is located in our Fort Worth, TX location.

DUTIES AND RESPONSIBILITIES

• Lead the development, implementation, and continuous improvement of the site Quality Management System (QMS), ensuring alignment with company, customer, and regulatory requirements.
• Establish and maintain quality standards, process controls, and verification systems to ensure consistent product conformance and "right-first-time" execution.
• Own the customer quality experience, including complaint resolution, root cause analysis, and corrective/preventive actions (CAPA), ensuring timely and sustainable issue resolution.
• Analyze quality data, trends, and loss drivers to prioritize and lead continuous improvement initiatives that improve first-pass yield, reduce cost of poor quality, and enhance operational efficiency.
• Facilitate cross-functional problem-solving using Lean and Six Sigma methodologies (e.g., DMAIC, 5 Why), driving accountability and measurable results.
• Lead all internal and external audits, certifications, and compliance activities (e.g., ISO, SQF, AIB), ensuring audit readiness and timely closure of findings.
• Partner with suppliers and internal stakeholders to ensure material quality, drive supplier performance, and resolve quality-related issues.
• Support customer engagement activities including audits, site visits, and technical consultations, acting as a subject matter expert on product quality and manufacturability.
• Own document control and quality systems, ensuring procedures, SOPs, and records are accurate, standardized, and effectively utilized.
• Develop and deliver training to enhance quality knowledge, capability, and accountability across the organization.
• Provide regular, data-driven reporting and insights to site leadership on quality performance and improvement initiatives.
• Perform other duties as assigned in support of business objectives.
• Other duties, as assigned.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS

• Bachelor's degree in engineering, Quality, Operations, Supply Chain, or related field (or equivalent experience).
• 5+ years of progressive experience in quality, manufacturing, or operations leadership roles.
• Demonstrated expertise in root cause analysis and structured problem-solving methodologies.
• Experience managing customer quality issues and cross-functional resolution.
• Strong analytical and data interpretation skills.
• Proficient in Microsoft Office and quality/data systems.
• Strong communication, organizational, and leadership skills with ability to operate both strategically and tactically.

PREFERRED EDUCATION, EXPERIENCE AND SKILLS

• Experience in ISO 9001, SQF, AIB, or similar regulated environments.
• Certified Quality Auditor (CQA), Six Sigma certification, or equivalent.
• Experience in corrugated packaging, paper manufacturing, or high-volume production environments.
• Prior experience on a plant leadership team.
• Strong business acumen with ability to translate technical issues into business impact.
• Proven ability to influence cross-functional teams and drive change.
• Experience leading Lean or Operational Excellence initiatives.

COMPENSATION & BENEFITS

The starting base salary range for this position is $95,717 - $119,646 per year. The compensation posted is the anticipated pay for the position at the time of the posting. We may pay above or below posted amount based on several factors, including, but not limited to education and/or certifications, skills, experience, or work location. Some positions may qualify for additional compensation in the form of bonuses.

At LDI, we are pleased to provide employees with a comprehensive benefits package including health/dental/vision insurance options; paid time off; 10 paid holidays; 401(k) plus company matching and annual discretionary profit sharing; flexible spending and health savings account options; life and disability insurance; tuition assistance; wellness and mental health resources, and financial advising services. Eligibility in benefit programs is based on hours worked per week.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks
• Manual and finger dexterity used regularly with some repetitive finger motions
• Ability to work in front of a computer screen for long periods of time
• Specific vision abilities include close and distance vision; able to identify colors, small letters, and numbers; hand/eye coordination, depth perception and able to adjust focus
• Hearing and speaking
• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.

ABOUT OUR COMPANY

Comprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Mississippi, Texas, Arizona, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products.

Since 1918, our values - Caring, Innovation, Trust and Excellence - have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior solutions and service for our customers. The LDI family of companies includes Liberty Packaging, Liberty Paper, Liberty Plastics (Custom Solutions and Quarrix Building Products) and Safco.

Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.

Share:

Apply Now

Similar Jobs

Join our Talent Network to receive updates on our latest opportunities. Whether you''re already part of our team or looking to embark on a new journey with us, we invite you to connect and explore the diverse pathways to success within our family of companies.

Join our Talent Network

5600 North Highway 169

New Hope, MN 55428-3096

Phone: 763-536-6600

Toll-free: 1-800-421-1270

Fax: 736-536-6685

• About
• Sustainability
• Careers
• Terms of Purchase
• Our Businesses
• Community
• Contact Us
• LinkedIn

2026 Liberty Diversified International.

Terms of Use / Privacy Policy / CA Privacy Policy