Quality Manager - Healthcare

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Quality Manager - Healthcare

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Location:

Hybrid

Job Code:

43315

Status:

FULLTIME

Date Posted: May 26, 2026

Lead change management and continuous improvement initiatives within the service delivery centres to ensure optimal performance and achievement of key metrics.

Why join SE Health?

• Competitive Total Rewards

So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.

• Flexibility & Belonging

Thrive with hybrid work, flexible scheduling and a supportive, inclusive culture that puts people first.

• Purpose & Impact

Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.

• Growth That Meets Your Ambition

Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

RESPONSIBILITIES:

• Monitor operational KPIs to ensure performance is conformed to standard.
• Identify and implement efficiency initiatives that will have direct impact on business results
• Develop/Implement/Execute periodic audits on the operations
• Provide strategic insights and actions based on analysis of qualitative and quantitative data
• Organize data and insights to improve items such as: Productivity, staff utilization, non-billable, and revenue
• Develop and sustain a culture of Data integrity and accuracy for decision makers
• Evaluate current operational process and identify areas of deficiencies
• Develop solution models to redesign/improve the process utilizing statistical analysis and data intelligence
• Leverage LEAN/SIX SIGMA principles
• Ability to champion critical operational projects with multiple stakeholders under strict timelines
• Leverage agile management principles to drive results
• Ability to reinforce accountability to timeline and results
• Work collaboratively with different functional areas to obtain buy-in for process changes

REQUIREMENTS:

• Degree in (Health Science, Data, Quality Improvement, Engineering or Business) or relevant experience
• Strong LEAN and SIX SIGMA experience (Green or Black Belt Preferred)
• Project Management and Agile Method experience
• Excellent training, coaching, communication skills
• Strong technical background utilizing business intelligence tools, analytics, simulations
• Ability to work independently, take initiative and be self-directed and work with others in the context of a team
• Superior analytical, research, judgement, and problem-solving skills; takes personal initiative to apply these skills independently/without direction
• Performance driven, accountable for results.

About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. Were also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. Were All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.

AI and compensation details: We do not use AI in our recruitment process. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The hiring pay range is $69 000.00 - $87 000.00 annually based on experience.

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