Quality Manager - GM

Aramark

Warren, MI

JOB DETAILS
SKILLS
Analysis Skills, Building Systems, Communication Skills, Contract Requirements, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Develop and Maintain Customers, Electrical Engineering, Electricity, Energy Management, Equal Employment Opportunity (EEO), Establish Priorities, Facilities Engineering, Facilities Management, Facilities and Maintenance, Financial Compliance, Fire Safety, Forecasting, HVAC, Human Resources, Leadership, Life Safety Systems, Maintain Compliance, Maintenance Services, Mechanical Engineering, Microsoft Office, Operational Audit, Operational Improvement, Operations Management, Operations Planning, Operations Processes, Performance Management, Performance Metrics, Plumbing, Presentation/Verbal Skills, Preventative Maintenance, Problem Solving Skills, Profit & Loss, Program Evaluation, Property Maintenance, Quality Management, Regulations, Regulatory Compliance, Regulatory Requirements, Research Skills, Sales Management, Staff Development, Standard Operating Procedures (SOP), Systems Maintenance, Time Management, Twitter, Vendor/Supplier Management, Water Treatment, Writing Skills
LOCATION
Warren, MI
POSTED
12 days ago

Job Description

The Quality Manager the facility management departments and applies technical expertise to evaluate Aramarks operating program standards, measures performance and recommends solutions in order to enhance or improve operations. Drives adherence to Aramark program standards and Standard

Operating Procedures (SOPs) for Operations and Maintenance. Conducts research on the facilities industry to help Aramark remain competitive and innovative. Establishes and maintains effective working relationships with other departments to provide a unified approach to facility management.

Job Responsibilities

  • Plans, administers and directs all unit activities related to facility maintenance and engineering services,

including ARAMARK and client financial accountability, and compliance with the standards established by

ARAMARK, regulatory agencies and client.

  • Delivers strong operational performance by executing against Aramark and client standards and programs,

continually monitoring operations and completing assessments and necessary action plans to provide an

optimal, proactive, safely operating facility maintenance program which drives client satisfaction.

  • Oversight of all site utility systems to include electrical, heating ventilation and air conditioning (HVAC),

plumbing, water treatment, energy management, fire safety, life safety and grounds

  • Vendor management
  • Interacts with Client Management and maintains effective client and customer relations at all levels of client

organization, including conducting rounding. Identifies Aramark service expansion opportunities

  • Provides overall direction and manages performance for all Facility and Maintenance Supervisors and front-line

employees, ensuring employee development, engagement and compliance with human resource-related

policies and standards, including conducting applicable rounding

  • Develops operational component forecasts and can explain variances
  • Ensures consistent application and regular use of all ISIS Pro modules to properly manage the operation
  • Ensures compliance with all contract obligations

At Aramark, developing new skills and doing what it At Aramark, developing new skills and doing what it takes to get

the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job

duties may change or new ones may be assigned without formal notice.

Qualifications

  • Requires 5-7 years of maintenance management experience
  • Bachelor's degree or equivalent experience in mechanical or electrical engineering preferred
  • Knowledgeable of all regulatory compliance requirements
  • Strong leadership abilities
  • Requires profit and loss (P&L) experience
  • Working knowledge and appropriate preventive maintenance of building systems (i.e., boilers, chillers,

generators, heating, ventilation and air conditioning (HVAC/R)

  • Excellent verbal and written communication skills
  • Strong analytical skills
  • Demonstrated time management skills, resulting in the ability to manage multiple client relationships and

prioritize time and resources accordingly

  • Microsoft office programs
  • Creative and flexible in demeanor and style to adapt to new situations in a constantly evolving, dynamic

environment

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended

walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/