Quality Manager

Job Title: Quality Manager

Job Description

The Quality Manager is responsible for leading the Quality Engineering team, ensuring the integration of quality standards across all value streams. This role emphasizes consistent workmanship through training, feedback, and accountability while monitoring key metrics such as scrap, MRB, non-conformance, and in-process corrections.

Responsibilities

• Lead, develop, and train a high-performing Quality Team with regular feedback and coaching.
• Monitor and report on scrap, MRB, non-conformance, and in-process correction by value stream.
• Conduct departmental reporting and lead tier 1 & 2, while supporting tier 3.
• Deliver targeted improvements towards scrap, MRB, non-conformance, and in-process correction by value stream.
• Standardize quality standards and processes.
• Lead customer complaints, corrective & preventative actions, and root cause analysis for sustainable quality improvements.
• Identify opportunities for continuous improvement.
• Support and/or lead quality Kaizen.
• Support new product introduction.
• Analyze trends, address production issues, and escalate risks impacting customers, products, schedules, or the supply chain.
• Oversee customer complaints, lead corrective actions, and drive problem-solving initiatives while standardizing quality processes.

Essential Skills

• 3+ years of experience as a Quality Engineer.
• Bachelor"s degree in Engineering.
• Strong understanding of quality systems.
• Experience with statistical process control and trend analysis.
• Lean Manufacturing expertise.
• Experience with root cause analysis and corrective action processes (e.g., 8D, Fishbone, 5-Why).
• Proficiency in statistical software such as SQC Pack or Minitab.
• Understanding of control plans.
• Exposure to continuous improvement.
• Familiarity with new product introduction.
• Previous leadership experience.

Additional Skills & Qualifications

• ASQ CQE certification or equivalent experience is preferred.
• Proficient in measurement, inspection, and testing methods, calibration.
• Familiarity with government contracts (DOD).
• Familiarity with regulatory compliance in relevant industries (e.g., FDA, AS9100, IATF).

Work Environment

The work environment offers a recently remodeled facility with a game room area and an extremely clean manufacturing environment. The role involves 50% on-floor time and managing five direct reports. The company is passionate about its mission and its products, which directly impact lives. There is a focus on implementing more automation in the facility, and the team is excited about new projects, including new foam formulations, chin straps, helmets, and shel

Job Type & Location

This is a Contract to Hire position based out of Cleveland, OH.

Pay and Benefits

The pay range for this position is $43.00 - $58.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cleveland,OH.

Application Deadline

This position is anticipated to close on Jul 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.