POSITION: Quality Manager
WORKSITE: 300 Industrial Park Rd, Blacksburg, VA 24060
County: Montgomery
JOB DUTIES: Lead, develop, and manage the Quality Department, including engineers, technicians, and auditors. Maintain and improve the plants IATF 16949, ISO 9001, and customer-specific quality systems. Ensure compliance with customer quality standards, regulatory requirements, and internal procedures. Coordinate and lead external and internal audits, including customer audits, third-party audits, and layered process audits. Investigate quality issues and customer complaints, implementing robust corrective actions to prevent recurrence. Collaborate with engineering, manufacturing, and supply chain teams to resolve quality concerns and improve product quality. Drive the use of problem-solving tools (8D, 5 Whys, Fishbone, etc.) and root cause analysis. Support launch of new products and processes to ensure 2quality standards are met from the start. Analyze quality data (scrap, defects, customer returns, etc.) and provide regular reporting to leadership. Lead continuous improvement efforts focused on reducing variation, waste, and cost while increasing customer satisfaction. Support and promote a culture of safety, quality, and operational excellence.
MINIMUM EDUCATION: Bachelors degree in Electrical, Mechanical, Industrial, or Manufacturing Systems Engineering.
MINIMUM EXPERIENCE: Four (4) years of experience as Quality Engineer, Quality Supervisor, or Quality Manager.
SPECIAL REQUIREMENTS: The required experience must have been in a manufacturing quality role, and three years of the required experience must have been at the level of Supervisor or Manager.
TRAVEL REQUIREMENTS: Up to 10% domestic and international travel required to other company locations, and to suppliers and customers as needed.