Automotive Manufacturing, Communication Skills, Cross-Functional, Customer Relations, Customer Satisfaction, Customer Support/Service, Documentation, High School Diploma, Maintain Compliance, Manufacturing, Presentation/Verbal Skills, Problem Solving Skills, Quality Engineering, Quality Metrics, Risk, Team Player, Time Management, Writing Skills
Position Summary
We are seeking a Customer Quality / Quality Liaison professional to support communication between the customer and plant while ensuring quality expectations are met. This role is responsible for inspecting product at the customer site, documenting and communicating quality concerns, supporting containment and rework activities, and helping drive customer satisfaction through timely issue resolution.
Key Responsibilities
- Perform product inspections at customer locations
- Document and communicate customer non-conformances to the plant
- Escalate recurring or high-risk quality concerns to the Quality Engineer
- Rework and contain non-conforming material to minimize customer impact
- Maintain clear communication between customer and plant representatives
- Support customer satisfaction and rapid response activities
- Assist with quality reporting and documentation
- Ensure adherence to quality standards and procedures
Qualifications
- High School Diploma or GED required; college degree preferred
- 1–3 years of automotive or manufacturing quality experience
- 1–3 years of automotive interior rework experience preferred
- Strong verbal and written communication skills
- Ability to work independently and within cross-functional teams
- Comfortable working in a fast-paced manufacturing environment
- Ability to stand for extended periods and lift up to 10 lbs
Preferred Experience
- Automotive interiors
- Containment and rework
- Customer-facing quality support
- Manufacturing inspections
Benefits
- Competitive pay
- Stable manufacturing environment
- Growth opportunities
- Collaborative team atmosphere
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Top Gun Staffing Inc
Top Gun staffing is a leading provider of Engineering an IT staffing services enabling organizations to more effectively recruit and retain employees. We work with each client on an individual basis to develop the staffing program that best suits their unique needs. Top Gun has a strong history of successfully placing candidates at all skill levels and expertise.
Our core competency and focus is finding outstanding permanent placement candidates to help you succeed, and we take pride in delivering the best candidates to our clients. With staffing solutions from Top Gun, you have a partner with a track record of providing the best available talent in the marketplace.
Starting as a small firm in 2001, we have grown to be a staffing leader, connecting top talent with companies around the world. Our clients are small and large A/E, Manufacturing, Research & Development and IT companies across the United States, Canada, Eastern Europe and Asia.
20 to 49 employees
Staffing/Employment Agencies
http://www.topgunstaffinginc.com