The Quality Launch Specialist is responsible for coaching and training the Quality Shop Launch Managers (QSLM) and their respective teams at each Vehicle Plant. You will support and standardize Quality Launch processes at Vehicle Plants, driving continuous improvement throughout. This position requires working with cross-functional teams to ensure robust convergence of product quality during industrialization, drives readiness of Quality Shop processes and standards.
Manufacturing Quality & Launch Execution:
Ensure accurate and up-to-date program timing information is available across all plants
Ensure plant alignment to prioritize and execute critical programs at the appropriate time
Define and maintain baseline manufacturing quality requirements for vehicle launches across North America
Prepare and distribute weekly Industrial Phase (>X0) launch quality reports for vehicle plants
Conduct regular plant reviews and on‑site support visits to assess launch readiness and execution
Coach Plant Quality teams during active launches to ensure consistent application of KPIs, standards, and best practices
Deliver targeted training to Vehicle Quality Shop teams to drive autonomy and execution consistency
Budget, Governance & Reporting:
Develop and manage manufacturing quality budget submissions for future vehicle launches
Track and control investment allocation, gap‑to‑standard actions, and spend versus plan budgets
Maintain clear documentation of launch quality gaps, countermeasures, and investment needs
Ensure launch quality activities align with QMS, ISO, and Stellantis requirements
Support leadership requests with concise, data‑driven analyses and presentations
Maintain the Launch Quality SharePoint site as the single source of launch documentation
Cross‑Functional Collaboration & Continuous Improvement:
Partner with VPE, MCE, Manufacturing, Quality, and Launch teams to translate program changes into manufacturing quality requirements
Identify and escalate systemic quality risks impacting launch performance or customer experience
Provide strategic guidance and support for WPI activities during major program launches
Capture, standardize, and deploy launch quality best practices across North American plants
Key Performance Indicators:
Internal: SCA, DVx, DRR, End‑of‑Line (EOL), I‑Status
External: 0 MIS / 1 MIS / 3 MIS Warranty
Third‑Party: JD Power IQS, QFS
Launch Effectiveness: Float, rework time, SCA‑to‑DVx correlation
Basic Qualifications:
Bachelor's degree
Minimum of 5 years of related Quality work experience
Well versed in Microsoft applications (Excel, PowerPoint)
Strong communication, project management and organizational skills
Strategic thinker, self-motivated and directed
Ability to interact with senior leadership and influence others without direct authority
Willingness to travel 20-30%, including International
Preferred Qualifications:
Previous experience working in Manufacturing and a unionized environment
Knowledge of Stellantis production systems: PFS, My Customer's Voice, CUPs