Quality Inspector

Summary of Position

The primary function of the Quality Associate is to perform a variety of quality assurance tasks focused

around incoming quality control and product returns, and completing those tasks in an accurate, efficient,

and detail-oriented manner.

*Below is a complete list of department responsibilities and requirements, workers will be trained in the

below responsibilities as needed.

Key Responsibilities

• Assist with incoming quality control inspections, and other requirements for the company’s qualitymanagement system

• Verify production counts by completing the ‘Manufacturing Shift Quality Control Checklist’

• Inspect incoming supplier products for damaged goods

• Pull samples for IQC Inspections (NNC, travel case, travel bags, etc.)

• Organize returned merchandise and keep accurate, detailed records

• Unpack and inspect returned merchandise, performing quality inspection, test for specification

conformance, review condition of product, and process replacements (when applicable)

• Enter notes regarding replacements into the company’s ticketing system

• Collect return data and ensure that data entries are accurate

• Communicate the status of returns to customers via email

• Maintain the returned goods inventory area by making sure all items are properly tagged, organized,

and processed in a timely manner

• Meet and maintain company productivity and quality standards

• Communicate and cooperate with management and co-workers

• Help maintain a safe and clean work environment in assigned work area, the facility, and on

company property

• Clean and refurbish qualifying returned merchandise

• Complete all documents fully, neatly, and accurately

• Miscellaneous fulfilment and QA projects

• Move pallets

• Other duties as assigned

Physical Demand and Ability Requirements

• Ability to lift, push, and pull up to 50 lbs.

• Capable of work standing in one place for up to 4 hours at a time

• Capable of standing and walking for extended periods of time

• Ability to bend, twist, and reach for materials

• Frequently required to stand, walk, stoop, kneel, bend or crouch

• Ability to perform repetitive movements while standing

• Ability to visually inspect small details

Job Skill Requirements

• Proficiency in Excel, Word, PowerPoint, and Outlook, or ability to learn computer skills quickly

• Ability to meet deadlines and thrives in a fast-paced environment

• Ability to adjust to multiple demands and shifting priorities in a fast-paced environment

• High level of accuracy, strong attention to detail, with an ability to accurately record and organizedata

• Ability to work independently

• Team player with a “can-do” attitude

Educational Requirements

• High school diploma / GED or equivalent work experience

Supervisor / Manager: Assistant Quality Assurance Manager

You should be proficient in:

• Quality Inspection Experience
• Customer Service
• Basic Computer Skills
• Microsoft Excel