Quality Initiatives Specialist MA or LPN

Northland Family Care

Kansas City, MO

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JOB DETAILS

SKILLS

Certified Medical Assistant, Chronic Disease, Communication Skills, Detail Oriented, Disease Prevention and Control, Family Medicine, Follow Through, Gap Closure, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare Effectiveness Data and Information Set (HEDIS), Healthcare Quality, Insurance, Licensed Practical Nurse/Licensed Vocational Nurse, Maintain Compliance, Medical Assistance, Medical Imaging, Medical Record System, Medicare, Multitasking, Organizational Skills, Outpatient Care, Patient Care, Patient Confidentiality, Patient Education, Performance Analysis, Preventive Medicine, Primary Care, Quality Assurance, Quality Management, Quality Metrics, Reporting Dashboards, Support Documentation, Vision Plan

LOCATION

Kansas City, MO

POSTED

30+ days ago

Benefits:

401(k)
Health insurance
Paid time off
Vision insurance

Primary Care | On-Site | Full-Time

Job Description

We are seeking a detail-oriented Quality Initiatives Specialist to support quality improvement, population health, and value-based care initiatives within our primary care clinic. This on-site role focuses on care gap closure, preventive care coordination, patient outreach, and collaboration with payers and clinical staff to improve patient outcomes and quality performance.

This position is ideal for a Medical Assistant (MA) or Licensed Practical Nurse (LPN) with strong organizational skills and an interest in quality programs and proactive patient care.

Key Responsibilities

Communicate with insurance payers regarding quality programs and care gap initiatives
Review care gap lists, population health reports, and quality dashboards
Perform patient outreach to schedule office visits, annual wellness visits, preventive screenings, labs, imaging, and diagnostic tests
Collaborate with providers and clinical staff to close care gaps and improve quality outcomes
Support accurate documentation of quality measures within the electronic health record (EHR)
Track and maintain quality performance data and reports
Educate patients on preventive care, chronic disease management, and recommended screenings
Assist with payer audits, chart reviews, and quality data submissions
Maintain HIPAA compliance and patient confidentiality at all times

Required Qualifications

Certified Medical Assistant (MA) or Licensed Practical Nurse (LPN) – required
Experience in a primary care, family medicine, or outpatient clinic preferred
Experience with quality measures, care gap closure, HEDIS, Medicare Advantage, or population health strongly preferred
Strong communication, organizational, and follow-up skills
Comfortable with patient outreach and care coordination
Proficient with EHR systems and basic computer applications
Ability to manage multiple priorities with attention to detail

Work Schedule & Location

On-site position in a primary care clinic
Monday–Friday, daytime hours
No evenings or weekends

Compensation & Benefits

Benefits package may include medical insurance, paid time off, and holidays

Hiring Timeline

Quality Initiatives Specialist MA or LPN

Northland Family Care

Kansas City, MO

About the Company

Northland Family Care

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