QUALITY IMPROVEMENT SPECIALIST (Community Family Clinic) Idaho Falls

Status: Exempt / SALARY Reports to: Clinic Administrator Medical, Dental, Vision, 401K, Vacation, Paid Holidays

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Work with key Community Family Clinic (CFC) staff to assist in implementing and manage "Quality Assurance/Quality Improvement Plan" targeting improved patient care, integration of services and the enhancement of the patient experience of care
• Collect, analyze and report on data to assess the quality and appropriateness of care and treatment of patients and to provide oversight in the allocation and utilization of program resources
• Work with CFC leadership on the implementation and management of the Primary Care Medical Home (PCMH) operations, including program grant reporting and survey requirements
• Work with CFC leadership to direct PCMH and accreditation operational activities to reach and maintain goals
• Monitor medical & behavioral health programs to ensure compliance/effectiveness with regulatory standards, policies and procedures
• Oversee all aspects of the Uniform Data System (UDS) including: Database upkeep, software updates, reports and submissions
• Track and report on PCMH, quality and accreditation standard policies and regulations
• Integrate and interface with other programs and organizations
• Observe compliance with "Meaningful use" program including working with IT and meeting measurement thresholds that range from recording patient information as structured data to exchanging summary care records
• Champion the improvement of effective and efficient operations throughout CFC sites
• Work closely with Clinic Administrator, Medical Director, and management staff to ensure staff are appropriately trained and empowered to provide outstanding patient care consistent with PCMH
• Participate in ongoing trainings and professional development opportunities
• Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure
• Maintain strict confidentiality and compliance with HIPAA standards
• Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations

Qualifications

Required

• High School Diploma or GED
• One year of Quality Control experience or similar experience
• Current driver's license and proof of auto insurance
• Must pass a background check
• Ability to operate standard office equipment and be proficient in Microsoft Office applications
• Must obtain clearance of Tuberculosis

Preferred

• Two yrs. Quality Control experience or similar experience
• Bachelor's degree in healthcare administration, Business Administration, Healthcare related field or another related field
• Ability to read, speak, and write in both English/Spanish in a business setting
• First Aid and CPR certification

Required Physical Demands

• Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms; grasping/holding
• Must be able to lift and/or move up to 25 pounds

Work Environment

Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles

BENEFITS:

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/

Health Benefits

• Medical benefits
• Dental benefits
• Vision benefits

Financial Well-Being

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401(k) retirement plan (Must be 21 years of age to participate)
• Voluntary Benefit Options
• Accident Insurance
• Critical Illness
• Legal Ease
• Norton Life Lock

Work/Life Balance (Regular Full Time)

• Generous Paid Time Off Policy (PTO)

• First year of service - 20 days

• After five years of service - 25 days

• After ten years of service - 30 days

• After twenty years of service - 35 days

• After thirty years of service - 40 days

• Twelve Paid Holidays

• Employee Assistance Program (EAP)

• 10 free sessions per each topic/situation

• Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Educational leave

• Up to 5 hours per week to utilize towards education, upon approval and eligibility