Quality Improvement Consultant- Cardiac Division

Job Summary

The Quality Improvement Consultant, a vital part of the Cardiac Division Quality Improvement Team, provides safety and quality strategic guidance and support in the Cardiac Division, contributing significantly to improving patient care.

Key Responsibilities: 

• Advise and collaborate with the Cardiac Division staff on safety & quality improvement work.
• Provide analysis, management, and methodological support, including developing measurement plans for performance indicators.
• Prepare written and graphical reports utilizing appropriate QI data analytics techniques, including development of dashboards to track performance and highlight opportunities for data-driven improvements.
• Provide project management of quality improvement initiatives using project management and QI methodologies.
• Coordinate day-to-day activities of various projects and tasks, including meeting logistics, information dissemination, and organization, and creating and tracking project plans/assignments.
• Oversee and facilitate production of education materials, surveys, algorithms, and other deliverables as needed.
• Provide QI education and mentorship to faculty, residents/fellows, nursing, and other staff.

Minimum Qualifications:
Education:

•  A Master’s Degree in Public Health, Healthcare Management or a closely related field and 2 yrs of data management experience in a clinical setting is required. Equivalent combinations of education and experience in data management may substitute.

Experience:

•  Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) is preferred
• Working knowledge of Model for Improvement
• Certification and/or license in quality/process improvement, such as Lean Six Sigma Green or Black Belt, is preferred.
• Working with clinical teams, including physician participants
• Data interpretation tools (SPC, run, control, and Pareto charts, and other measurement tools) and data extraction from data repositories such as Microstrategy
• Data analytics software: Excel (Pivot Tables and Charts); REDCap; SigmaXL, SQC, STATA, SAS, and/or SPSS
• Project management and quality/process improvement methodologies (LEAN Six Sigma and/or Model for Improvement)
• Project management/process improvement software: Smartsheet and MS Visio
• Organizational skills to ensure project deliverables and deadlines are achieved
• Communication skills to effectively deal with conflicting views or issues, mediate fair solutions, provide empathy in difficult interpersonal situations, and well-developed writing skills

Schedule: Monday-Friday, Hybrid. First 30 days are 100% onsite. 

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