Quality Improvement and Education Coordinator

GENERAL SUMMARY:

Partners with leaders and staff to create and maintain a safe, efficient, effective, equitable, and patient-centered environment to work and provide care. Serves as a resource for evidence-based research, quality measurement and improvement, and education programs. Responsible for designing, developing, teaching, evaluating and documenting outcomes of clinical and non-clinical training programs. Works as a liaison with the Continuous Improvement division to develop quality improvement goals, plans, projects, and progress monitoring. Acts as a subject matter expert for applying systematic, scientific improvement methodologies, aligned with the Bryan Health Improvement System. Models the ideal behaviors necessary for an effective culture of safety, high reliability and continuous improvement.

PRINCIPAL JOB FUNCTIONS:

• Commits to the mission, vision, beliefs and consistently demonstrates our core values.
• Facilitates collaborative and meaningful discussions with multiple providers and disciplines to improve care for patients by ensuring that protocols, processes, and care plans are implemented effectively.
• Leads quality improvement projects, maintaining documentation of charters, plans, progress reports, meeting minutes, data files, analyses, and improvement cycles.
• Facilitates the divisional quality committees in partnership with physician and administrative leaders.
• Participates in meetings, committees, case reviews and projects as assigned; actively engages by sharing observations/recommendations and supporting open, inclusive and respectful dialogue.
• Collaborates with nursing and cross-functional leaders to evaluate patient care processes.
• Analyzes measures of care quality to identify problems, trends, and results of improvement activities.
• Collaborates with analysts to create informative and engaging reports for stakeholders.
• Develops reports for nursing and other stakeholders with recommendations to address quality issues; utilizing evidence-based practices, systems thinking, data, collaborative relationships, and iterative cycles of improvement.
• Serves as a liaison between the Continuous Improvement and Patient Care Services divisions concerning all aspects of quality planning, quality analysis, quality improvement, and a culture of high reliability.
• Partners with education as subject matter experts in the development of curricula to address the educational needs of nursing, reflecting current trends in nursing practice and lessons learned from quality metrics, case reviews, and improvement projects.
• Collaborates with the clinical educators/leadership in providing ongoing access to coordinated high-quality educational offerings to all team members of the division.
• Assists in the development and revisions of order sets and documentation tools to strengthen use of evidence-based protocols and improve clinical documentation and coding.

EDUCATION AND EXPERIENCE:

Current Registered Nurse licensure from the State of Nebraska or approved compact state of residence as defined by the Nebraska Nurse Practice Act required. Advanced nursing degree with a masters or doctorate in nursing required. Minimum of three (3) years clinical nursing experience required. Specialty certification preferred. Basic Life Support (CPR) certification required. Bryan Health recognizes American Heart Association (for healthcare professionals), American Red Cross (for healthcare professionals) and the Military Training Network.

Completion of the Bryan Health Improvement System training program within 1 year of hire required.