RESPONSIBILITIES:
• Coordinate timely and effective new product/program introduction up to a production ready stage, through the use of Advance Quality Planning.
• Lead efforts to minimize/eliminate product non-conforming conditions (parts specific).
• Effectively work with all associated departments (i.e.: Sales, Purchasing, Engineering, Production, Inspection, etc.), as well as suppliers, in order to meet individual customer specifications and requirements.
• Lead/participate in root cause analysis efforts – both quality related and alternatives.
• Coordinate the production, evaluation, and submission of prototype samples.
• Lead and implement TS16949 program and all related activities, including documentation.
• Work closely with Manufacturing Personnel, towards improving product quality.
• Serve as the main liaison between Suppliers & Customers, regarding product quality.
• Compile production data, and conduct statistical analysis as the means for improvement.
• Prepare, and maintain sample submission packages (PPAP’s), in line with individual customer requirements.
• Coordinate the timely implementation of engineering changes, and maintain files.
• Responsible for all communication with the customer/sales.
• Have ultimate responsibility for the timing through all phases of new programs until process sign-off. Program timing will be tracked utilizing industry standard timing/project methodology.
• Responsible for calling, conducting and creating minutes for all reviews and related program meetings and internal/external communications
• Have ultimate responsibility for customer satisfaction during all stages up to process sign off.
• Lead and implement all AIAG best methods.
• Establish and monitor Gauge & Fixture Calibration Schedule.
• Develop and implement detailed Shop Floor related Instructions
• All other related duties as assigned by the Quality Manager.
SKILLS & KNOWLEDGE REQUIRED:
• Understanding of Industrial Quality Standards and TS16949 and VDA System Requirements.
• Exposure to new product/program introduction methodology, and related systems • including PPAP.
• Strong business competencies in the following areas: APQP, FMEA, advanced Statistics (SPC), Continuous Improvement, Problem Solving (8D), GDT and Decision-Making.
• Experience dealing with Customers & Suppliers within the quality realm.
• Competent in dealing with customer-specific requirements including: Ford, Toyota, VW.
• Strong interpersonal/behavioural competencies within the dynamics of Mentoring, Team Building, Interaction, and Communication (written and oral).
• Lead auditor training an asset.
• Ability to travel (as required).
• Proficiency in the use of common computer software packages (including Excel) and MPACT software.
EDUCATIONAL QUALIFICATIONS:
• Degree/Diploma in a related discipline with emphasis on quality systems or equivalent work experience within an automotive manufacturing environment
• 3 + years of Quality Engineering manufacturing experience, REQUIRED