Quality Data Coordinator

Quality Data Coordinator

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to building a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides patient care second to none!

The Quality Data Coordinator is responsible for collection, production and maintenance of reports, databases and documents within the Quality Department. This includes report generation from various databases. This position includes data preparation and analysis to support quality initiatives, metrics, program process improvement including regulatory and accreditation requirements and research. Data collection in a variety of performance improvement functions and comparative benchmarking projects. This includes but is not limited to the design and implementation of data collection systems, data trending, analysis and presentation. The data coordinator assists leadership with data analysis, presentation and interpretation. They are expected to identify problems and assist with developing resolutions with moderate direction. The data coordinator will work with employees at all levels and responsibility. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center.

Duties and Responsibilities

• Coordinates data collection, reviewing, validation. Production and maintenance of reports, databases and documents within a department or area.
• Designs and implements complex data collection tools that can be manipulated for different purposes.
• Generate and review system operations reports to confirm that automated system operations are correctly executed, as well as investigating and resolving any identified problems or notifying appropriate members of staff when problems require system manager or programmer involvement.
• Retrieve data from various systems and databases, perform analyses of data trends for specified metrics and reporting. Maintain various databases within organization.
• Perform data quality assurance checks comparing data to primary source documents including the electronic and hard copy records.
• Performs analysis of various aspects of operations, monitors trends, and reports findings.
• Develop workflows, configures systems, document changes, and trains staff on application functionality
• Tracks progress on key projects and required data collection, modeling, and reporting.
• Assist leadership with determination of when adjustments may be needed to ensure accomplishment of programmatic objectives and address concerns/complaints as they arise.
• Participates in processes used for monitoring or tracking performance of programs.
• Data submission compliance timely and accurate with regulatory requirements for department or area.

Job Specifications Required Knowledge, Skills and Abilities

• Strong communication skills; written and verbal communication skills and excellent organizational skills required.
• Experience in acute care setting overseeing and/or performing data abstraction, analysis, and process improvement.
• Midas and Cerner knowledge preferred.
• Knowledge of Microsoft Excel and other database software. Ability to learn other software packages. Ability to integrate data from a variety of sources.
• Ability to work with diverse groups and stakeholders
• Ability to work independently and have attention to detail.
• Ability to develop and analyze options and recommend solutions to solve moderate to complex problems and issues
• Flexibility and receptiveness to new and different opinions/ideas
• Good judgment and ability to act decisively and escalate issues at the right time
• Ability to effectively deal with conflict management and the skill to anticipate and bring issues to resolution
• Excellent problem solving and inductive reasoning skills that manifest themselves in creative and forward thinking solutions in data management
• Excellent ability in data analysis and reporting.

Benefits

• Paid Sick Time - effective 90 days after employment.
• Paid Vacation Time - effective 90 days after employment.
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month.
• Short and long-term disability and basic life insurance - after 30 days of employment.

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs. Insight is an equal opportunity employer and values workplace diversity!