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Quality Control, Training, and Field Manager
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Job Details
Career area Office Team Position Type Date Posted 05/12/2026 Location 2000 S. Dairy Ashford Street, Suite 220, Houston, TX 77077, United States Job ID PDX_MMOGWH_70E08569-7B1E-4FEA-A400-1965902C36DF_22038010
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2000 S. Dairy Ashford Street, Suite 220, Houston, Texas, 77077, US
Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?
As a Field Manager/ Quality Control/ Trainer, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today were ready for you!
Prior customer service, training, cleaning experience or equivalent experience with the ability to learn quickly is a must!
This job is right for you if you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction, and able to effectively manage a variety of situations on a day-to-day basis. Well teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once youve enjoyed training in the Molly Maid process, youll provide support to the teams that will deliver exceptional service to customers.
Full-time. No nights. No weekends. No holidays.
Earn $500-$800.00 per week, paid weekly. If you delight customers using our proven processes and reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!
We provide:
If you like working with friends, working as a team, and growing in a career, APPLY NOW!
Benefits & Pay
The pay range for this position is starting at $13 per hour and is dependent on your experience, mastery of our processes, and ability to retain and grow both customers and employees with your leadership.
Earn paid time off after one year, up to 15 days per year.
As a Field Manager/ Quality Control/ Trainer, you will be responsible for:
Grow and retain customers and employees Follow our process and training while being YOU and youll delight every customer and employee. Do this and well celebrate as a team and have fun in the process!
Communicate with customers and employees in a friendly, positive, and professional manner Our team members love our customers, and you will too. Show them you care about their home, and youll win. As our brand ambassador in the field, you train cleaning staff on our processes and quality.
Perform quality checks Coach our staff on quality feedback from customer communications and home visits. Celebrate their good work while connecting with them on how to improve and grow. Develop relationships to satisfy and retain customers.
Build our culture and team Interview, hire, and train individuals that build our teams energy and culture. Embrace our culture of teamwork and let your positive attitude energize the team.
Kick off our day! Connect with the teams and set them up for a successful day. Manage and monitor teams performance.
Jump in Return customer calls, respond to customer complaints, and be ready to jump in where needed. Train and grow professionally as our business grows.
This job will be a great fit for you if
You feel energized talking with customers in their home and over the phone.
You enjoy improving professionally, learning about what makes Molly Maid unique, managing customer expectations and working with our team to deliver an experience for our customers that they will recommend to their friends and family.
You take pride in your attention to detail and a job well done.
You like knowing that theres a process for providing great training and follow thorough.
You want to learn new things and work in a variety of environments while getting to know our customers.
You enjoy leading and training a team.
You enjoy developing relationships and following through on exceptional sales/service.
Job Requirements
Minimum requirements to be considered for position.
Fluent in English and Spanish
Legally authorized to work in the United States
Prior cleaning and supervisory experience or equivalent experience
Complete a background check
Valid drivers License
You are available to work Monday through Friday, 7am to 5pm.
Ready for a fresh start where you can be your best?
If thats you, APPLY TODAY!
If you meet the requirements for this position, we will schedule you for an interview immediately.
You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.
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At Molly Maid, our franchise owners have been preferred employers for more than 40 years because they put a strong emphasis on our people. They provide team members with a fun, rewarding work experience, career growth and advancement opportunities, and a company they can proudly represent.
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All independently owned and operated franchised businesses operate under the service brands marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
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Acknowledgement
I acknowledge that each independent Molly Maid franchise hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Molly Maid ("Franchisor") nor its affiliates have the power to : (1) hire, fire or modify the employment condition of franchisee''s employees; (2) supervise and control franchisee''s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Molly Maid is NOT the employer and/or joint employer for: (i) any of the job opportunity listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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