Quality Control Technician Lead

Job Function: To effectively perform the duties of Quality Control Technician Lead in an efficient manner according to company policies and procedures. To ensure that all relevant product testing is performed consistently and recorded accurately, and to comprehensively communicate any deviations in product quality and in implementation of company food safety GMP policies. To ensure that all work performed contributes to the best financial interests of Transpacific and the safe quality production of food products. This position provides real-time oversight, technical support, and leadership to the QC team, ensuring consistent coverage, timely corrective actions, and accurate documentation. The QC Tech Lead acts as a bridge between production and quality assurance, empowering QC technicians to uphold standards.

DUTIES AND RESPONSIBILITIES

Specific:

• Timely and accurate completion and routing of all QC/QA documentation.
• Collect samples from all incoming raw materials, perform raw material analytical and microbiological testing, and report results to Quality Assurance Assistant Manager.
• Perform all batching and finished goods quality testing as required throughout the day. Accurately document results in a timely manner.
• Verify all product meets company and customer specifications. Notify supervisor immediately of any out-of-specification results.
• Monitor and verify all GMP’s are being followed daily. Report any deviations to supervisor.
• Review non-Quality paperwork for neatness and accuracy.
• Verify the accuracy of labels for all finished product.
• Keep laboratory neat and orderly.
• Maintain sufficient laboratory supply inventory.
• Assist in any internal or external inspections as directed by supervisor.
• Provide continuous supervisory presence on the production floor to identify and address quality and food safety issues in real time.
• Serve as the first point of contact for QC technicians needing guidance, second opinions, or support.
• Relieve QC technicians for lunch breaks to ensure uninterrupted coverage in all production areas.
• Act as a liaison between QC and production teams to communicate quality concerns and suggestions diplomatically.

General:

• Follow and enforce all food safety and GMP policies and procedures.
• Communicate with supervisor regarding all daily events, including achievements, deviations, unusual occurrences, and concerns.
• Oversee product quality and integrity throughout production and immediately report any and all non-conformances
• Work to maintain above average efficiency throughout the day
• Ensure adherence to the implementation and maintenance of any new process or policy
• Work with outside vendors to resolve problems as directed by supervisor
• Lead by example with regards to performance, neatness, safety, reliability, and following company policies
• Inspect food contact equipment after any scheduled or unscheduled maintenance for cleanliness and food safety prior to production use. Report concerns immediately to supervisor and Production Supervisor.
• Abide by all safe work practice and safety rules
• Maintain a clean, safe work environment by brining all unsafe equipment or conditions to the attention of the supervisor, the Production Supervisor and the safety representative.
• Wear all required safety equipment and PPE (Personal Protection Equipment)
• Monitor the wearing of PPE of plant employees, ensuring that only safe tools and equipment are used and uphold all lockout/tagout/confined space regulations.
• Responsible for reporting any food safety concern and empowered to do so
• Cleanliness and organization is a key component to your success, as well as the safety of yourself and others. It is required of each employee to maintain the areas they are responsible for in a clean and organized manner at all times.

SUPERVISORY RESPONSIBILITIES  YES

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE At least 2 years’ college or equivalent work experience preferred. Attend suggested and required seminars and training classes. Must have basic math.

LANGUAGE SKILLS Ability to read and comprehend instructions, short correspondence, and memos. Ability to write effective correspondence and communicate. Ability to effectively present information in one-on-one and small group situations to other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent and interpret miscellaneous drawings and schematics.

CERTIFICATES, LICENSES, REGISTRATIONS: HACCP, SQF, PCQI preferred, Driver’s License

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee is occasionally required to sit. The employee must frequently maneuver 400 lb. drums and lift or move boxes, cases, and pails of less than 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

The preceding description is specific to your position, but it is important that you understand that all employees may be asked to be flexible within their job duties and responsibilities with cross training. It is expected that all employees be willing to step in where needed, which is the nature of a small company.

LENGTH OF DAY/WORK WEEK Approximate 40-hour workweek. Overtime may be required.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to occasionally loud.

DISCLAIMER The physical demands, job duties elements, responsibilities, skills, function, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The employer reserves the right to revise this job description at any time and to require associates to perform other duties as circumstances dictate or conditions of its business, competitive considerations, technological changes and/or advancements of the work environment change.