Quality Control Manager

Quality Control Manager
Location: 2925 Chief Court, Dallas, NC 28034
Work Hours: 8:00 AM to 5:00 PM, Monday through Friday
Competitive Compensation

Make the Right Connection—Build Your Career with Dixon!

Dixon Quick Coupling, a division of The Dixon Group, is seeking an experienced Quality Manager to lead and grow quality operations at our manufacturing facility in Dallas, NC. This is a high-visibility leadership role for a quality professional who wants to make a lasting impact—developing people, strengthening systems, and shaping the future of quality at the site. This position currently leads a team of four and offers meaningful opportunity to expand leadership scope and influence over time.

At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

The Opportunity
As the senior Quality leader on site, you will have ownership of the Quality Management System (QMS) and play a key role in elevating quality performance across the operation. This role offers the chance to balance hands-on engagement with growing strategic leadership as systems mature and the team develops. 

What You'll Do:

• Lead and continuously improve the site Quality Management System (QMS), including procedures for raw material acceptance, in-process controls, and final inspection
• Serve as the primary quality partner to Operations and Engineering, driving improvements that reduce cost of poor quality (COPQ), scrap, and rework
• Lead root cause analysis, corrective actions, and customer complaint investigations
• Prepare for and support internal and external audits, including ISO-related activities
• Lead, mentor, and develop a team of four Quality professionals, strengthening capability and building future leaders
• Ensure quality measurement, inspection, and testing equipment are properly maintained and utilized
• Track, analyze, and report quality trends, risks, and improvement initiatives to division leadership

Career Growth & Development
This role is designed for a quality leader who wants to grow both people leadership and strategic influence.

• Lead and develop a quality team today, with the opportunity to shape team structure and capability over time
• Gain increasing visibility with division and corporate leadership through quality initiatives and results
• Expand influence beyond the site through cross-functional and cross-site collaboration
• Build a foundation for future advancement into senior quality, operational, or broader leadership roles within Dixon
• Dixon’s long-term, family-owned structure supports meaningful careers, not short-term roles.

What We're Looking For:

• Experience: 7+ years of progressive experience in manufacturing quality, including leadership responsibility in a quality, engineering, or operations role
• Education: Bachelor’s degree in Engineering, Business, or a related field
• Quality Systems: Strong experience improving or managing a Quality Management System in a manufacturing environment
• ISO: Experience working in ISO 9001–certified environment; hands-on involvement in certification or re-certification activities preferred
• Leadership: Proven ability to lead small teams, influence cross-functional partners, and drive improvement initiatives
• Problem-Solving: Strong root cause analysis, corrective action, and continuous improvement skills
• Certifications: Six Sigma, Lean, or ASQ certifications are a plus

Candidates who meet most, but not all, qualifications and are motivated to grow into the role are encouraged to apply.

Why Join Dixon:

• Stable, values-based company with a 110-year legacy
• Leadership role with real ownership and visibility
• Opportunity to build systems, develop people, and leave a lasting impact
• Competitive compensation and benefits
• Supportive, collaborative culture focused on continuous improvement

What We Offer:

• Medical, dental, and vision insurance for you and your family
• Competitive salary
• Bonus programs
• 401K retirement plan
• Training opportunities
• Tuition reimbursement
• Paid vacation, PTO, and holidays
• Gym reimbursements, and more!

Who We Are: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. 

Join us and be a part of a team that values your contributions and supports your goals!

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. 

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law.  To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements.  The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)