Quality Control Lab Manager

Who we are: 

Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.  
 
Providing world class services to up and coming businesses, large established brands, physicians, estheticians, and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging, and delivery.  

Job Title: QC Laboratory Manager

The QC Lab Manager is responsible for ensuring the quality and safety of products produced. The role requires managing and leading a team of lab technicians while collaborating with other departments to ensure that the products comply with regulatory and customer specifications. The manager is responsible for the daily operations of the quality control laboratory, developing and implementing quality control procedures and protocols, managing laboratory equipment and supplies, testing and analyzing raw materials, in-process and finished goods, investigating and resolving quality issues, and maintaining quality control documentation.

Organizational Relationships

Reports to:

                Director of Quality and Regulatory Affairs

Reporting to this position are the following positions:

• QC Chemist
• QC Lab Technician

Responsibilities will include, but are not limited to:

• Oversee daily operations of the quality control laboratory, including scheduling and supervision of lab technicians.
• Perform and manage laboratory activities such as sample logging/management, record/document control, laboratory calibrations, reagent management, reference standard management, chemical inventories, and instrument qualifications.
• Develop and implement quality control procedures, SOPs, and protocols to ensure compliance with GMP regulations.
• Conduct OOS investigations and properly disposition products and materials.
• Monitor and maintain laboratory equipment and supplies, including calibration and maintenance schedules.
• Manage the testing and analysis of raw materials, in-process materials, and finished products to ensure compliance with product specifications, including managing 3rd party laboratory samples, including assays, micro and release testing.
• Investigate and resolve quality issues, including non-conformances and customer complaints.
• Prepare and maintain quality control documentation, including laboratory notebooks, SOPs, and batch records, as well as develop and maintain documentation for product specifications, testing procedures, and analytical forms.
• Participate in the development of new products, including product formulation, stability testing, and packaging validation, while providing technical support to other departments, including R&D, manufacturing, and customer service.
• Support validation activities as needed and provide project status reports to the manager as required.
• Provide training and guidance to technicians as required, including conducting one-on-one reviews with all direct reports to build more effective communications, understand training and development needs, address work-related issues, and provide insight for improvement of activity and performance.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
• Follow all procedures for manufacturing cosmetics and OTC drugs as defined by the current Good Manufacturing Practice (cGMP) of 21CFR for all activities, batch manufacturing, raw materials acceptance, in-process, and final packaging of products.
• Perform any other duties or tasks required by the company, while promoting and demonstrating behavior consistent with the company's core values and policies.

Expertise/Skills:

• Must have 5 plus years’ experience in a Quality Assurance in regulated industry i.e. pharmaceuticals and food
• Excellent communication skills, both verbal and written
• Excellent attention to detail
• Ability to work at one’s own initiative.
• Must be able to thrive is fast paced work environment.

Education:

• Bachelor’s degree, ideally in a scientific field or equivalent work experience within the pharmaceutical and or OTC industry

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Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.