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Quality Control Analyst

System One

Vienna, VA

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JOB DETAILS
SALARY
$40–$60 Per Hour
SKILLS
Analysis Skills, Auditing, Background Investigation, Banking Services, Business Administration, Computer Security, Control Systems, Corrective Action, Credit Union, Customer Relations, Customer Relationship Management (CRM), Customer Service Management, Data Analysis, Data Quality, Detail Oriented, Document Management, Documentation, Documentation Review, Federal Laws and Regulations, File Audits, Gap Analysis, Government Regulations, Government Requirements, Identify Issues, Industry Standards, Loans, Maintain Compliance, Microsoft PowerPoint, Microsoft Word, Multitasking, Operational Improvement, Operational Strategy, Organizational Skills, Outsourcing, Presentation/Verbal Skills, Problem Solving Skills, Quality Control, Quality Management, Regulations, Regulatory Compliance, Regulatory Requirements, Risk Management, Root Cause Analysis, Service Delivery, Spreadsheets, Standard Operating Procedures (SOP), State Laws and Regulations, Time Management, Transaction Processing/Management
LOCATION
Vienna, VA
POSTED
Today

Job Title: Quality Control Analyst

Location: Vienna, VA or Pensacola, FL

Type: Contract, extension probable

Compensation: W-2, rate is negotiable

Work Model: Hybrid – 3 days onsite and 2 days remote

Hours: 40 hrs/week

Security Clearance: No clearance but full background check which includes criminal, credit and fingerprinting

Responsibilities

  • Review, analyze, and report on client's quality, service, and controls to improve operational efficiency and effectiveness, mitigate risk, and remediate operational and regulatory vulnerabilities.
  • Conduct quality control reviews of documentation, processes, and/or systems to ensure compliance with federal and state regulatory requirements, industry standards, and operating procedures.
  • Maintain data in the quality control system platform to ensure adherence with regulatory government agencies requirements.
  • Monitor corrective action target dates to ensure prompt remediation and control implementation to comply with regulatory government agencies requirements.
  • Maintain and update quality control procedural manuals, job aides, and tools.
  • Evaluate decisions, process adherence, and regulatory requirements for compliance with applicable laws and guidelines.
  • Assess documentation for completeness, accuracy, and adherence to internal standards to identify issues and reduce potential risk exposure.
  • Perform and validate comprehensive gap analyses to identify root causes of process gaps and compliance failures.
  • Review and audit documentation, files, and transactions for process and documentation compliance.
  • Develop solutions for quality issues and assist with the implementation of corrective actions.
  • Ensure quality through data integrity and risk management.
  • Stay informed on industry, federal, and state regulatory changes and understand impacts on processes.
  • Recognize red flags/misrepresentations and report appropriately.
  • Research escalated issues and collaborate on resolutions.
  • Gather, analyze, and synthesize data for presentations and reports.
  • Assist in maintaining a compliant Quality Control Program.
  • Maintain organized documentation related to quality and deficiencies.

Requirements

  • Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent training, education, and experience
  • Basic knowledge or experience of the banking industry
  • Familiarity with credit union, lending, or banking principles, systems, policies, and techniques
  • Experience identifying analytical problems, diagnostic methods, and solving complex issues
  • Customer service and relationship management skills
  • Creative problem-solving and decision-making skills
  • Strong organizational, planning, and time management skills
  • Ability to interpret, apply, and follow data, instructions, and regulations accurately
  • Effective presentation skills for conveying findings clearly across all organizational levels
  • Experience managing multiple priorities independently or within a team
  • High attention to detail and ability to meet deadlines
  • Proficiency in Word, PowerPoint, and spreadsheet software
  • Research, analytical, and problem-solving abilities
  • Knowledge of operational and regulatory risk controls and practices
  • Basic understanding of client functions, policies, services, systems, and organizational objectives


System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.


System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1


About the Company

S

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://systemone.com