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Quality Complaints Senior Associate

Aditi Consulting

Thousand Oaks, California, United States, CA

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JOB DETAILS
SALARY
$27–$29 Per Hour
SKILLS
Artificial Intelligence (AI), Automotive Automation, Biology, Biotech and Pharmaceutical, Consulting, Detail Oriented, GMP (Good Manufacturing Practices), Health Plan Membership, Hospital, Insurance, Inventory Management, Manufacturing, Medical Equipment, Messaging Technology, Product Testing, Purchasing/Procurement, Quality Assurance, Radiography, Reimbursement, Short Messaging Service (SMS), Speech Technology, State Laws and Regulations, Team Player, Technical Analysis, Telephony, Writing Skills
LOCATION
Thousand Oaks, California, United States, CA
POSTED
30+ days ago
Payrate: $27.00 - $29.00/hr.
 
Responsibilities:
  • Receive, clean, and evaluate product complaint return samples. This includes but is not limited to photographs, x-rays, and written inspections.
  • Interface with various sites and business partners
  • Manage complaint return sample inventory
  • Author technical assessment reports
  • Clean and prepare shipment inventory to provide to the Mail Center for delivery to patients
  • Document receipt of incoming packages from complainants
  • Open packages in BSC
  • Confirm the received unit is solicited and perform appropriate inspection based on complaint code
  • File samples in storage
  • Clean and prep Biomailers
  • Support destruction and reconciliation of inventory (monthly)
  • Monitor lab consumable inventory
 
Requirements:
  • Bachelor's Degree in Life Sciences or related field or the equivalent combination of education and/or experience.
  • Typically 1 plus years of related quality assurance or manufacturing experience in a GMP pharmaceutical or medical device industry.
 
Top 3 Must Have Skill Sets:
  • Attention to Detail
  • Self-motivated
  • Team player
 
Pay Transparency: The typical base pay for this role across the U.S. is: $27.00 - $29.00 /hr. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match,  life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. 
 
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded.
 
Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to :messages or by contacting

privacy@aditiconsulting.com

. 
 
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy
 
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Aditi Consulting