Quality Assurance Technician

Job Title: Quality Assurance Technician - RMA

Reports to: Quality Assurance Manager

Summary/Objective

The Quality Assurance Technician is responsible for monitoring the overall process to assure that product exiting the process is correct. Monitoring includes mechanical and visual inspection of precision parts for dimensional and visual compliance to established procedures.

Essential Functions

• Analysis and QC inspection on returned parts from customers including:

o Determining if nonconformity claimed by customer is present as described

o Specific mechanical and/or electronic test, dimensional and visual inspection

o Communicate with Sales Department for priorities and analysis/measurement results

o Communicate with Customer for clarifications

o Generate and follow-up N/C (DR) reports

• Perform other responsibilities as required

Competencies

• Electro-mechanical inspection experience preferred to include;

o Electronics troubleshooting

o Electric motors, actuators encoders

o Servo drives

o Mechanical Assembly and repair

• Knowledge of specific QC mechanical and electronic tools
• Knowledge of ERP systems
• Working knowledge of GD&T (read and interpret)
• Must be able to multi-task without losing track of details
• Good verbal and written communication skills.
• Strong computer skills (including Microsoft Office)

Supervisory Responsibility None

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Work Environment

This job operates in a manufacturing environment. This role routinely uses shop floor tools and machinery.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Manual dexterity sufficient to operate machinery for precision work
• Visual acuity (corrected) to read directions and prints and to inspect machined parts closely to ensure that they meet specifications
• Frequently required to sit, stand, move about the shop floor, talk, hear, bend and reach with hands and arms
• Occasionally lift and/or move up to 50 pounds
• Ability to squat or kneel occasionally
• Occasionally lift and/or move up to 50 pounds

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 7:00am to 3:30pm.

Travel

None

Required Education and Experience

• Familiarity with ISO 13845 or AS 9100 QMS preferred
• Visual inspection experience
• Minimum 5 years industrial/manufacturing Quality Control environment (medical or aerospace preferred)
• High School Diploma or equivalent work experience
• US Citizenship required