Quality Assurance Supervisor

O'Reilly Automotive Inc

Kansas City, MO

JOB DETAILS
SKILLS
Auditing, Budgeting, Communication Skills, Corporate Policies, Distribution Operations, Documentation, Exceeded Sales Goal, Human Resources Management, Interpersonal Skills, Inventory Cycle Counts, Inventory Reports, Leadership, Maintain Compliance, Multilingual, Multitasking, Operations Management, Organizational Skills, Parts Sales, Philosophy, Printers, Procedure Development, Product Support, Quality Assurance, Quality Management, Radio Frequency, Safety Standards, Set Goals, Spanish Language, Spreadsheets, Stock Purchase Plans, System Operations, Systems Administration/Management, Testing, Time Management, Training Program, Training/Teaching, Warehousing, Word Processing
LOCATION
Kansas City, MO
POSTED
30+ days ago

Coordinate the configuration and maintenance of WMS at the DC level and make recommendations for procedural and system changes. Supervise the cycle count team and coordinate the reporting of the cycle count results. Perform procedural audits to ensure compliance and report on inventory discrepancies.

ESSENTIAL JOB FUNCTIONS

Oversee the quality of DC operations with the goal of exceeding customer expectations at a low cost of operation.

Coordinate WMS configurations at the DC level which includes reviewing location set-up, rule sets, and item master configurations to ensure validity. Work directly with distribution systems coordinator to ensure DC configurations are tested and comply with corporate standards.

Supervise the cycle count team, which is responsible for the daily over/short and Freon cycle counts.

Coordinate cycle count reporting and perform and report on random tests (based on auditors design). Report cycle count results on a monthly basis to distribution systems and DC operations management.

Review the inventory adjustments made each day to ensure validity. Pinpoint reasons for inventory discrepancies.

Perform procedural audits of all areas of the DC and report results to the distribution systems and DC operations management.

Coordinate and provide support of slotting of product for maximum efficiency.

Assist with procedural documentation, make recommendations for procedural changes, and refer updates to the procedure coordinator.

Act as the on-site contact, maintenance, and support for RF units, terminals, and printers.

Ensure that the department is compliant with company operations, policies, and procedures on a daily basis.

Work with the in-bound operations manager to maintain payroll figures, budgeting, productivity, etc.

Responsible for the safety of all DC team members. Coordinate with the safety supervisor for any safety or security concerns.

Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.

Work with the Inbound Operations Manager to establish annual goals and follow up plans to accomplish these goals.

Plan and conduct monthly team member meetings.

Work with the Human Resources Supervisor to interview and hire prospective team members.

Responsible for team member evaluations being written and delivered in a timely manner.

Maintain safety standards while operating and identify unsafe practices and situations.

All other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

High school diploma or equivalent (GED)

Basic computer skills

Excellent communication, leadership, organizational, and people skills

Demonstrated ability to manage multiple tasks at one time

Ability to read and match numerical and alpha characters quickly and accurately

Desired:

Completion of the OReilly supervisor training program

Background knowledge of OReilly/Ozark distribution operations

Previous exposure to WMS software

Working knowledge of PC spreadsheet and word processing software

Previous automotive parts warehouse and branch store experience

Fluency in multiple languages (Spanish is highly desired)

Advanced computer skills

OReilly Auto Parts has a proven track record of growth and stability. OReilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

OReilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

About the Company

O

O'Reilly Automotive Inc

It started with a father and son - Charles Francis "C.F." and Charles H. "Chub" O’Reilly. Together they had the courage and confidence to venture out on their own. Along with 11 others who shared the same desire to offer great customer service and auto parts availability, the doors of O’Reilly Automotive, Inc. opened on December 2, 1957.

Now, more than 61 years later, the 77,000-plus team members at O’Reilly Auto Parts are proud of the company’s achievements over the years.

During our early years, we focused on sales and slow and steady growth. At the end of our first year, sales totaled $700,000, and by 1961 volume reached $1.3 million. For the first seven years of operation, there was one store in Springfield, MO, until the second opened in July 1964. In March 1975, annual sales volume rose to $7 million and a 52,000 square-foot facility was built in Springfield for the O’Reilly/Ozark warehouse operation. By that time, the company had nine stores, all located in southwest Missouri.

The long range plans and stability of the company were solidified by a public offering of company stock in April 1993. Since that time, the Company has grown through new store and distribution center openings, as well as numerous mergers and acquisitions. O’Reilly currently operates stores in 47 states, including Alaska and Hawaii, and distribution centers in 27 locations.

Dramatic changes in technology, inventory control, facilities, and sheer size mark the O’Reilly growth and success story. But, it is our spirit of teamwork - how important it was then and how important it remains - that drives our performance. The company’s values and culture that started with the original 13 employee/owners remain evident and strong as we expand and develop Team O’Reilly.

We serve two distinct customer bases - the professional (installer) customers who provide auto repair services to their customers (DIFM - do it for me), and retail "walk-in" customers (DIY - do it yourself). Our dual-market strategy continues to differentiate us from the competition and is a major factor in our ongoing success. Depending on a store’s professional versus retail customer mix, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines, and a delivery fleet that totals 18,455 vehicles. We also have a professional sales team, consisting of territory sales managers and in-store sales specialists, responsible for calling on our professional customers and building sound business partnerships to ensure O’Reilly is the First Call for their auto parts needs.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
FOUNDED
1957
WEBSITE
https://corporate.oreillyauto.com/onlineapplication/careerpage