Position Summary The Quality Assurance Supervisor is responsible for leading and maintaining the Quality Management System (QMS), ensuring compliance with customer, regulatory, and internal requirements. This role drives a preventive quality culture, supports operational excellence, and ensures consistent execution of quality processes across SMT/EMS manufacturing operations. It is responsible of supervise the quality portion for NPI & Change Management, for ensuring end-to-end quality readiness for new product introductions and engineering changes, driving a holistic, system-based approach across design, process development, supply chain, and manufacturing execution.
Key Responsibilities 1. Quality Systems Management
Ensure compliance with QMS standards (e.g., ISO 9001, IPC standards, customer-specific requirements)
Maintain and improve procedures, work instructions, and control plans
Drive standardization across production lines and processes
2. Process Assurance & Compliance
Monitor adherence to defined manufacturing processes (SMT, assembly, test)
Ensure proper implementation of:
PFMEA and Control Plans
ESD controls and handling requirements
Traceability and serialization systems
Enforce layered process audits (LPA)
3. Defect Prevention & Continuous Improvement
Lead root cause analysis using structured methodologies (8D, 5 Whys, Fishbone)
Drive corrective and preventive actions (CAPA)
Partner with Industrial Engineering and Production to reduce defects: