Quality Assurance Specialist Jobs in USA, TX, San Antonio | Rose International Job

Rose International

Shavano Park, TX

Apply

JOB DETAILS

SALARY

$19–$19 Per Hour

JOB TYPE

Temporary

SKILLS

Address Management, Analysis Skills, Auditing, Best Practices, Call Monitoring, Coaching, Documentation, Java IDE (Integrated Development Environments), Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Windows Operating System, Multitasking, Performance Analysis, Performance Reviews, Problem Solving Skills, Process Development, Process Improvement, Quality Assurance, Quality Management, Quality Metrics, Quality Monitoring, Regulatory Compliance, SAP, Scorecarding, Time Management, Work From Home

LOCATION

Shavano Park, TX

POSTED

4 days ago

Only qualified Quality Assurance specialist candidates located near the San Antonio, TX area to be considered due to the position requiring an onsite presenceRequired EducationBachelor’s Degree (BS) in Business Quality Management or related field preferred Required Experience2+ years of quality assurance or similar experience Experience with auditing or call/chat monitoring Experience using scorecards for performance evaluations Experience with data tracking reporting and feedback delivery Technical SkillsProficiency in Excel Windows 10 and Microsoft 365 Outlook Experience using MS Forms Experience with quality monitoring tools Soft SkillsAttention to detail Communication and coaching skills Time management Analytical thinking Collaboration adaptability and accountability Strong problem-solving skills Ability to manage multiple priorities Preferred QualificationsTechnical SkillsExperience with SAP JDE i5 HighRadius experience is a plus Knowledge of regulatory compliance standards and best practices ResponsibilitiesMonitor and evaluate interactions for quality standards Perform QA evaluations using MS Forms Track and report results Communicate outcomes and provide feedback/coaching Maintain QA metrics and supporting documentation Collaborate with training teams and management to address performance gaps Prepare detailed quality reports Identify process improvement opportunities Ensure compliance with quality standards across operations Shift NotesHybrid schedule requiring onsite work Monday through Thursday and remote work on FridayStandard business hours Monday through Friday from 7:30 AM – 4:30 PM CTConsistent daytime schedule with no overnight shifts mentioned **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

About the Company

Rose International

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.roseint.com/