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Quality Assurance Specialist - Immediate Requirement

Millenniumsoft

Covington, GA

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JOB DETAILS
SALARY
$16–$19 Per Hour
SKILLS
Analysis Skills, Auditing, Best Practices, Call Monitoring, Coaching, Communication Skills, Detail Oriented, EAD, Interpersonal Skills, Java IDE (Integrated Development Environments), Maintain Compliance, Medical Equipment, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, Performance Analysis, Performance Reviews, Problem Solving Skills, Process Improvement, Quality Assurance, Quality Management, Quality Metrics, Quality Monitoring, RADIUS (Remote Authentication Dial-In User Service), Regulatory Compliance, Regulatory Requirements, SAP, Scorecarding, Service Delivery, Support Documentation, Time Management
LOCATION
Covington, GA
POSTED
1 day ago

Position : Quality Assurance Specialist

Location : Covington, GA

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Job Category : Professional

Level of Experience : Entry Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Note:

Shift: Monday–Friday, 7:30 AM–4:30 PM CT (Hybrid only Friday)

Pay Rate: $16 – 19/hr

JOB DESCRIPTION

  • The Quality Assurance Specialist ensures that all interactions, processes, and deliverables meet established quality standards.
  • This position is designed to monitor, evaluate, and improve service delivery, ensuring compliance with regulatory requirements and enhancing customer, process, and stakeholder satisfaction.
  • Perform QA evaluations using MS Forms
  • Track and report results, communicate outcomes, and provide feedback/coaching
  • Maintain QA metrics, support documentation, and contribute to process improvements

Key Technical Requirements:

  • Proficiency in Excel, Windows 10, and Microsoft 365 (Outlook)
  • Preferred experience with SAP, JDE, i5; High Radius is a plus

Education & Experience:

  • Bachelor's degree in Business, Quality Management, or related field preferred.
  • 2+ years of experience in quality assurance or similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in MS Office and quality monitoring tools.
  • Knowledge of regulatory compliance standards and best practices.
  • Quality Assurance, auditing, or call/chat monitoring
  • Performance evaluation using scorecards
  • Data tracking/reporting and feedback delivery

Key Skills:

  • Attention to detail, communication, coaching, time management
  • Analytical thinking, collaboration, adaptability, accountability

Additional Info:

  • High-volume workload requiring accuracy and consistency
  • Potential for assignment extension based on business needs

About the Company

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Millenniumsoft