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Quality Assurance Manager

Parker Hannifin Corporation

West Valley City, UT

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JOB DETAILS
SKILLS
8D, AS 9100, Advanced Product Quality Planning (APQP), Aerospace and Defense, American Society for Quality (ASQ), Calibration, Certified Quality Engineer (CQE), Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Corrective Action, Cost Control, Cross-Functional, Customer Support/Service, Data Analysis, Document Control, Document Management, ERP (Enterprise Resource Planning), External Audit, Failure Mode and Effects Analysis (FMEA), ISO 9001, Industrial Engineering, Internal Audit, Leadership, Lean Six Sigma, Machining, Maintain Compliance, Manufacturing, Manufacturing Assembly, Manufacturing Operations, Material Process Control, Medical Treatment, Microsoft Office, Operational Support, People Management, Performance Management, Problem Solving Skills, Process Capability, Process Failure Mode and Effects Analysis (PFMEA), Process Improvement, Process Validation, Product Engineering, Product Planning, Product Support, Product/Service Launch, Production Part Approval Process (PPAP), Productivity Management, Project Portfolio Management (PPM), Quality Assurance, Quality Assurance Methodology, Quality Control, Quality Management, Quality Metrics, Quality Monitoring, Regulatory Compliance, Requirements Management, Root Cause Analysis, Safety/Work Safety, Six Sigma Certification, Team Lead/Manager, Validation Plan, Vendor/Supplier Evaluation, Vendor/Supplier Selection
LOCATION
West Valley City, UT
POSTED
1 day ago
Parker Hannifin
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century, we've enabled engineering breakthroughs that make energy cleaner, transportation safer, medical treatments more effective, and manufacturing more efficient.
Position Summary

The Quality Manager is accountable for the development, implementation, maintenance, and continuous improvement of the site Quality Management System (QMS). The role provides leadership for quality planning, product and process compliance, internal and external audits, corrective and preventive actions, supplier quality coordination, and customer quality support. The Quality Manager uses data-driven methods to improve quality performance, reduce cost of poor quality, and support operational excellence in a manufacturing environment.
Key Responsibilities
  • Lead the site Quality Management System in alignment with applicable standards, customer requirements, and company policies.
  • Ensure compliance with regulatory, industry, and customer-specific quality requirements.
  • Manage quality assurance and quality control processes across incoming, in-process, and final inspection activities.
  • Drive continuous improvement initiatives focused on defect reduction, variation control, scrap reduction, and process capability improvement.
  • Oversee internal and external audits, including preparation, execution, findings resolution, and follow-up actions.
  • Lead corrective and preventive action activities using structured problem-solving tools such as 8D, 5 Whys, Fishbone, FMEA, SPC, and root cause analysis.
  • Monitor and report quality metrics such as PPM, first-pass yield, cost of poor quality, nonconformance trends, customer complaints, and audit results.
  • Partner with manufacturing and engineering teams to support process validation, control plans, inspection methods, and production readiness.
  • Support new product introduction and engineering changes by ensuring quality requirements are defined and implemented.
  • Coordinate customer quality issues including complaint response, containment actions, corrective actions, and communication of resolution status.
  • Collaborate with supplier quality and procurement teams to address supplier nonconformance, incoming quality issues, and supplier development needs.
  • Develop, coach, and lead quality team members to ensure capability, accountability, and effective execution of quality objectives.
  • Manage calibration, document control, and nonconforming material processes as applicable to site operations.
  • Promote a culture of safety, quality, and accountability throughout the facility.
  • Support management review activities by presenting quality performance, risks, and improvement plans.
Qualifications
  • Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field required.
  • 5+ years of quality experience in a manufacturing, industrial, or engineered products environment required.
  • 3+ years of leadership or supervisory experience required.
  • Strong working knowledge of quality systems, audits, and continuous improvement methodologies.
  • Experience with root cause analysis, corrective action systems, and quality data analysis.
  • Knowledge of applicable standards such as ISO 9001, AS9100, IATF, or similar quality frameworks
  • Proficiency with Microsoft Office and experience using ERP/MRP and quality management systems.
  • Ability to communicate effectively with team members, customers, suppliers, and leadership.
  • Professional certifications such as ASQ Certified Quality Manager (CMQ/OE), Certified Quality Engineer (CQE), or Lean Six Sigma certification.
  • Experience in precision manufacturing, assembly, machining, fluid power, aerospace, automotive, or industrial manufacturing environments.
  • Familiarity with APQP, PPAP, MSA, SPC, PFMEA, and control plan development.
  • Experience leading customer audits, supplier audits, and regulatory compliance activities.
  • Demonstrated ability to implement process improvement and cost reduction initiatives through cross-functional leadership.
Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

About the Company

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Parker Hannifin Corporation

Parker is the global leader in motion and control technologies, precisely engineering solutions for customers around the world.
Capabilities

Parker’s engineering expertise spans the core motion technologies – electromechanical, hydraulic and pneumatic – will a full complement of fluid control systems; software and electronic controls; filtration systems; and instrumentation and sealing technologies.

The motion and control industry supports nearly all finished goods on the market today. We’re committed to helping our customers achieve higher levels of productivity. You can’t see the engineering in our products, but every day you experience the results of our work, on virtually everything that moves.

Global Strengths

With operations in more than 46 countries around the world, Parker offers many career paths and opportunities for advancement. We offer a number of hands-on training programs that enables new hires to quickly get up to speed and begin contributing to Parker’s success immediately. In addition, employees are encouraged to actively participate in professional and industry- related organizations.

Company facts

With annual sales exceeding $10 billion, Parker is the world’s leading diversified manufacturer of motion and control technologies and systems, providing precision- engineered solutions for a wide variety of commercial , mobile, industrial and aerospace markets. Parker has increased its annual dividends paid to shareholders for 54 consecutive years, among the top five longest- running dividend-increase records in the S&P 500 index. For more information, visit the company’s website at http://www.parker.com , or its investor information site at http://www.phstock.com

COMPANY SIZE
10,000 employees or more
INDUSTRY
Manufacturing - Other
FOUNDED
1918
WEBSITE
https://www.parker.com

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