Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market.
Community, Culture, and Legacy are the building blocks of what we do at Timeless. We always have and will continue to work with local businesses, artists, charities, and dispensary partners to support the movements that we believe impact our industry and world for the better.
About the Role
The Quality Assurance (QA) Specialist is responsible for enforcing quality, compliance, and documentation standards across all production processes. This role serves as the final authority on Batch Production Record (BPR) approvals, ensuring all required steps, verifications, and documentation are completed accurately before production progresses or products are released.
QA acts as a gatekeeper to production, with the authority to stop or prevent progression when standards are not met.
This role operates at the intersection of Production, Compliance, and Data Integrity, ensuring all departments remain aligned with quality and regulatory standards before any product progresses.
Key Responsibilities
1. BPR Review & Approval
Review and approve all Batch Production Records (BPRs) at required checkpoints, including:
Pre-production (formulation approvals)
All Work-In-Process (WIP) stages (grind, infusion, blends, filling, rolling, etc.)
Packaging & Label Inspection Reports
Final Batch Record Review after final packaging
Ensure all required fields, calculations, and documentation are complete and accurate
Enforce “no blanks, no approval” standard
Turn approved BPRs into Data Entry within 1 business day
2. Production Quality Oversight
Verify accuracy of inputs/outputs across all production stages
Ensure proper execution of documented procedures within BPRs
Identify and flag errors, inconsistencies, or deviations in real time
Enforce requirement that no production progresses without QA approval
3. Sampling & Testing Coordination
Submit and manage all product sampling through Confident Cannabis
Coordinate:
R&D testing
Compliance testing
Manage COA change requests (internal and vendor-related)
Ensure accurate documentation of all sample submissions and results
Notify Inventory Team of sampled consumables thru the Sample Testing Log
4. Packaging & Release Authorization
Review and approve Packaging & Label Inspection Reports prior to production release
Ensure all packaging components and labeling meet compliance standards
Prevent packaging or final production without QA sign-off
5. Compliance & SOP Support
Partner with Compliance to:
Develop and refine SOPs related to BPR processes
Build and support training materials
Ensure adherence to internal SOPs and regulatory requirements
Participate in audits, process improvements, and compliance initiatives
Perform monthly mock audits to ensure compliance readiness
6. Error Tracking & Continuous Improvement
Track recurring BPR and production errors in our internal Error Tracker
Weekly reports will be sent to National Compliance and Regional Production Managers for review
Identify top issues and support corrective actions
Participate and support in retraining efforts for repeat errors
Escalate issues when defined thresholds are exceeded
7. Cross-Functional Coordination
Work closely with:
Production
Inventory
Data Entry
Compliance
Ensure smooth handoffs between departments
Support alignment on timelines:
QA review: 1 business day
Data Entry processing: 1 business day
Candidate Qualifications
Required Skills
Strong understanding of regulated production environments (cannabis, pharma, food manufacturing, or similar)
Proven ability to enforce compliance standards in real-time operational settings
High attention to detail with the ability to identify inconsistencies across documentation and physical processes
Strong conflict management skills with the ability to push back on production teams when standards are not met
Proficiency in data tracking and reporting (Google Sheets or equivalent)
Ability to interpret and apply SOPs in dynamic production environments
Clear and concise written communication for audit-ready documentation
Experience
2–5 years in a quality assurance, compliance, or production control role within a regulated manufacturing environment
Demonstrated experience in cross-departmental collaboration (Operations, Legal, QA, Production)
Experience with SOP management and development
Experience reviewing or approving batch records, production logs, or equivalent documentation required
Experience participating in audits or inspections strongly preferred
Prior experience in cannabis manufacturing highly preferred
Education
Bachelor's degree in Business, Regulatory Affairs, Supply Chain, Data Analytics, or equivalent experience
Success Profile
Thrives in structured, process-driven environments
Comfortable making decisions that may halt production
Highly detail-oriented with low tolerance for incomplete or inaccurate work
Able to manage multiple priorities without sacrificing accuracy
Maintains composure under pressure from production timelines
Tools & Systems
Google Workspace
Confident Cannabis
Microsoft Business Central (ERP)
Leaf Link
Additional Requirements
Ability to stand and move throughout a production facility for extended periods
Ability to work in a fast-paced manufacturing environment with shifting priorities
Willingness to work occasional extended hours during production peaks or audits
Must be comfortable working in a regulated cannabis production environment
Must pass all required state background checks
Ability to wear required PPE and follow all facility safety protocols
Full-Time Benefits
Insurance Benefits: (available on the 1st of the month following 60 days of employment)
Health Insurance (company sponsors up to 50% of employee premiums)
Dental Insurance (company sponsors up to 50% of employee premiums)
Vision Insurance (company sponsors up to 50% of employee premiums)
Long Term Disability
AD&D Life Insurance
Critical Illness
Hospital Indemnity
Accident Protection Plan
$50,000 Company-Provided Basic Life Insurance
Time Off Benefits:
A minimum of 10 paid holidays each calendar year
Sick time - available after 90 days of employment
Vacation time - available after 1st year of employment
Paid Parental Leave - available after 1st year of employment
Bonus Opportunities
Performance-Based Bonus (pro-rated for full-time start date)
Employee Referral Bonuses - eligible after 90 days of employment