Quality Assurance Manager (Stretch Films)

Join the IPG Team!

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!

Position Description

Title: Quality Assurance Manager (Stretch Films)

Department: Quality Assurance

Immediate Supervisor: Site Quality Manager

Status: Salaried Exempt

Position Purpose: Develop, implement, and sustain total quality management systems and procedures for the site to assure the delivery of products and services that will satisfy our customers' requirements. Lead process improvement programs at the site that will make the site the supplier of choice.

Principle Accountabilities

• Influence quality and productivity improvements through involvement in the development of new and improved procedures, process innovations and changes in culture.
• Provide direction and coordination for all quality activities and for other related functions that have effect on product or service quality.
• Continuously planning for future quality department operations and procedural improvements.
• Develop appropriate methods and equipment for use in the quality operations. This includes the development of quality systems for new products and processes as well as continuous improvement in existing products and processes.
• Provide statistical consulting and analysis services to all parts of the site, as well as Sales and Product Management.
• Direct the efforts to monitor and improve product and process efficiency by providing an independent audit function.
• Assure consistency of purchased raw materials by vendor certification, establishment or effective acceptance criteria and product monitoring.
• Responsible for serving as liaison between the site and its customers for management review of product performance, long term planning and problem resolution. Serves as location agent to resolve customer problems with product. Evaluate and disposition returned product.
• Develop quality systems for new product offerings.
• Leadership role in ISO 9001 certification, which includes leading the quality team that promotes this effort.
• Liaison with corporate Research and Development activities for new product introductions, modification of existing products and customer complaints.
• Leadership, coaching and development of quality department members.
• Manage departmental budgets and perform all other duties as assigned.

Essential Skills and Experience

• Bachelor's Degree in related field required
• 5+ years of quality experience with at least 3 years of management experience
• 5+ years manufacturing experience
• Must have excellent verbal and written communication skills for interface with external and internal customers.
• Knowledge of computer software and applications including, but not limited to, Microsoft Word, Excel, email and software for statistical analysis.
• Proven ability to manage multiple projects.
• Strong organizational skills required.
• Proven ability to provide leadership for direction of the total quality efforts at the site.
• Lean Six Sigma experience desired (Lean Six Sigma Black Belt preferred).
• Proven track record of positive results as measured by quality KPIs.
• Excellent working knowledge of ISO 9001 and lean practices

Why Choose IPG?

At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.

You belong here. Join us today!